Contact DocSquad Support
Company Name: DocSquad, LLC
About: We're virtual care, on your time. Get care in minutes and get on with your life.
DocSquad Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DocSquad, LLC
Verified email ✔✔
E-Mail: mobileteam@neuehealth.com
Website: 🌍 Visit DocSquad Website
Privacy Policy: https://docsquad.com/privacy-policy.html
Developer: DocSquad, LLC
3 Most reported problems 😔💔
Lazy Doctors. If that’s what they really are
by Knicky1969
Yeah, poor lazy doctors if that what they use at all. Most tend to be NP. Either way this entire tel-health is supposed to save time money and what not. But it is a joke I work around a lot of grease so I get Demodex sometimes. Put cream on and take antibiotics for a few days all good simple can be verified with FaceTime visit. No this lazy hack, says I need to go to urgent care and they are the absolute worse, I will just have to go and waste a real dr time at ER. Is it not was this was supposed to free up visits like that. I will very much make sure I don’t waste money on my insurance when it renews. By the way non of the meds were controlled substance in fact the OTC is not much behind scripts. They just work quicker. But don’t waste your money with using this app. Best of luck getting the refund they tell you they are sending you as well. If they say they treat skin conditions as they have a entire area for this YOU THINK THAT THEY WOULD ACTUALLY DO AS THEY SAY.
Don’t waste time or money…..
Don’t waste your time
by Crappysetocrapst
No one will ever help you, you will only be routed to an urgent care or to call your doctor because it’s beyond what they can do, and don’t bother with the video virtual visit no one ever came to my virtual visit.
I wasted my time, I ended up at a walk-in clinic which I have to pay out of pocket because my pcp won’t see me until 2 weeks, and by then I am either dead or I am well.
So that’s the only reason why I downloaded the app😔
A step in the right direction!
by CriticEYE
This is a wonderful idea that provides people with healthcare in a manner convenient to both parties! There is great customer support and things get resolved quite quickly! However, I did receive a prescription without any sort of explanation or reasoning from the Doctor…the app does allow you to message the doctor for questions; once I did, within several minutes I received and answer with an explanation and the Doctor’s professional medical opinion. I wish it was standard to provide an explanation prior to prescribing. If I were not to ask, all it would be I just a prescription service, but since I got the explanation after asking, I still give it a high rating.
Have a Problem with DocSquad? Report Issue
Why should I report an Issue with DocSquad?
- Pulling issues faced by users like you is a good way to draw attention of DocSquad to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DocSquad customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DocSquad.
