Samsung Smart Switch Status

Published by Samsung Electronics Co., Ltd. on 2023-12-31

▣ How to easily transmit content from iPhone to Galaxy. Smart Switch can move
contacts, calendar events, reminders, photos, and videos to Galaxy devices.

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Common Samsung Smart Switch Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Samsung Smart Switch app on iOS and Android devices. Solve all Samsung Smart Switch app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Samsung Smart Switch iPhone Issues and Solutions

Samsung Smart Switch iOS app crashes, not working, errors
Samsung Smart Switch iOS app network issues
Samsung Smart Switch on iOS has black/white screen

Samsung Smart Switch Android App Issues and Solutions

Samsung Smart Switch has errors/crashing/not working
Samsung Smart Switch server network connectivity issues
Samsung Smart Switch has black screen

Samsung Smart Switch iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Samsung Smart Switch app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Samsung Smart Switch app crashes or not working on Iphone (iOS):

Close and restart the Samsung Smart Switch app on iPhone
Update Samsung Smart Switch app to the Latest Version for iOS
Uninstall and reinstall Samsung Smart Switch iPhone app
Update your iPhone to the latest iOS version

Fix Samsung Smart Switch on iPhone unable to connect to server/internet connection issues::

To resolve Samsung Smart Switch network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Samsung Smart Switch black/white screen (blank screen) on iPhone:

Follow the Samsung Smart Switch iOS app troubleshooting guide Here →

Samsung Smart Switch Android App Issues and Solutions

Fix Samsung Smart Switch not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Samsung Smart Switch app issues:

Force Stop the Samsung Smart Switch App
1. On android, goto "Settings" » click Samsung Smart Switch app. » click "Force Stop".

Update Samsung Smart Switch to the latest version on PlayStore

Clear Samsung Smart Switch App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Samsung Smart Switch app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Samsung Smart Switch.

Fix Samsung Smart Switch unable to contact server/ Samsung Smart Switch internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Samsung Smart Switch » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Samsung Smart Switch » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Samsung Smart Switch on android.

Solve Samsung Smart Switch black/white screens issue on Android:

Follow the Samsung Smart Switch android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Samsung Electronics Co., Ltd., developers of Samsung Smart Switch.

100% Contact Match

Developer: Samsung Electronics Co., Ltd.

E-Mail: [email protected]

Website: Visit Samsung Smart Switch Website

75% Contact Match

Developer: Novus Technologies Apps

E-Mail: [email protected]

Website: Visit Novus Technologies Apps Website

About this app

Smart Switch can move contacts, calendar events, reminders, photos, and videos to Galaxy devices. * Note: After the data transfer is completed, the data of the sender device is maintained. (Not deleted). - Search and run Smart Switch in the settings of Galaxy device. - Search and download “Samsung Smart Switch” from App Store and connect and send it according to the guide. * You can use the USB connector to send more items when connecting. ▣ How to easily transmit content from iPhone to Galaxy.