SwitchBot app not working? crashes or has problems?

SwitchBot Status

Last Updated on 2025-02-11 by wonderlabs, Incorporated

I have a problem with SwitchBot

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15 User reports:
App has problems

User reports 15

⚠️ Most reported problems ⚠️

Not working

40.0%

Something else

25.0%

15.0%

Connection

10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of SwitchBot Problems 🔥

- No IFTTT support

- Apple Watch app not supporting ‘light switch add-on’ mode

- Tiny icons

- Unintuitive GUI

- No consideration for the elderly, vision impaired or handicapped

📋 5 Reported Issues:

Scott Wester 2023-09-20

Im using this app on an android tablet to used to monitor my Aquarium. I love the app and the simplicity of it. However, my problem I’m experiencing is the app will crash at some point during the day and close out. I’ll restart it and then it will crash once again randomly throughout the day. Any fix for this? Thank You

Riku 2023-06-22

switchbot app wont work with my iphone - cant click the "next" when connecting either the hub or the bot and i cant tell whether its an issue with my phone or the app. all of my other apps work fine but switchbot app needs some improvement

Joy Allen St John 2022-11-27

The SwitchBot app crashes any time I try to pair it. With the hub or the temperature gauges.

Alex Dakin 2022-09-02

Switchbot shows on apple devices but not android

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Kristopher Williamson 2022-07-17

App will not let me log in. Keeps giving errors but I can log in through a browser with my same login information. Already reinstalled the app and did the update.

Showing 1-5 of 5 reported issues:

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Common SwitchBot Problems & Solutions. Troubleshooting Guide

Table of Contents:

SwitchBot iPhone Issues and Solutions

SwitchBot iOS app crashes, not working, errors
SwitchBot iOS app network issues
SwitchBot on iOS has black/white screen

SwitchBot Android App Issues and Solutions

SwitchBot has errors/crashing/not working
SwitchBot server network connectivity issues
SwitchBot has black screen

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SwitchBot iPhone Issues and Solutions

How to fix SwitchBot app crashes or not working on Iphone (iOS):

Close and restart the SwitchBot app on iPhone
Update SwitchBot app to the Latest Version for iOS
Uninstall and reinstall SwitchBot iPhone app
Update your iPhone to the latest iOS version

Fix SwitchBot on iPhone unable to connect to server/internet connection issues::

To resolve SwitchBot network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

SwitchBot Android App Issues and Solutions

Fix SwitchBot not working on Android, crashes, errors or is unresponsive:

Force Stop the SwitchBot App
1. On android, goto Settings » SwitchBot » click [Force Stop]

Update SwitchBot to the latest version on PlayStore

Clear SwitchBot App Cache and Data:
1. On android, goto Settings » Apps » SwitchBot » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SwitchBot.

Fix SwitchBot unable to contact server/ SwitchBot internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click SwitchBot » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SwitchBot » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SwitchBot