Are you having issues? Select the issue you are having below and provide feedback to Sagrada Familia Official.
- Transactions never complete
- No help from Sagrada Familia
- No help from bank or credit card companies
- App won't provide audio tour if tickets not purchased through app
Pay error.- keeping showing an error message ' retry again'
Every time I try to purchase tickets when I go to pay it says error.
I am trying to buy tickets but I keep getting a message saying "Error - retry again". I have filled in all of the required fields and I can't see any reason for an error. Could you please let me know what could be wrong? Thanks!
Can’t buy tickets online through official website. I select my times, enter my personal information and select pay ‘pay’ but get an error message saying please retry. I’ve tried 3 different devices over the last 24 hours. Any advice? Thanks!
I cannot open/use the app, it crashes on start-up, I see it open for a second and then it crashes. My phone is Samsung S10e
Complete guide to troubleshoot Sagrada Familia Official app on iOS and Android devices. Solve all Sagrada Familia Official app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sagrada Familia, developers of Sagrada Familia Official.
E-Mail: informacio@sagradafamilia.org
Website: 🌍 Visit Sagrada Familia Official Website
Privacy Policy: https://sagradafamilia.org/politica-de-privacidad
Developer: JUNTA CONS. TEMPLE EXPIATORI DE LA SAGRADA FAMILIA
Also available is a sign guide in Spanish sign language (LSE), Catalan sign language (LSC) and the international sign system (SSI) and the descriptive audio guide in 3 languages: Catalan, Spanish and English. Available in 6 languages: Catalan (CA), Spanish (ES), English (EN), German (DE), French (FR) and Italian (IT). Download our official APP and make the most of your visit: manage your tickets, easily access the Basilica, download your APP, ... and everything in just a few clicks! Stay informed of news with notifications and notices, resolve any doubts and arrange a visit. You can save and use them for easy access to the Basilica on the day of your visit. We also offer promotions, discounts and news. Stay tuned! Buy your tickets in advance or on the day of the visit. Download SagradaFamiliaOfficial on your device and don't miss any details! We are official ticket providers. An essential companion for the visit to the Sagrada Familia.