Gerald Status

Can't login

Instant cash advance feature has been down for the past 2 days

I gently hit the button to cancel my account and I am having a hard time getting into it

Tried to register but says I have a account already. I've never created a account

Gives me the error code gt us 01 I don’t know what that means but can you please fix it where I can create a account

Keeps asking me to link my debit card and each time I do it charged my account $5.95 and never linked my card. I did it 3 times. And each time it took $5.95 out of my bank account

I have been trying to log in today, and after 8 attempts of entering my login information, I get a message saying there’s an error on the app's end and to try back later. This has been all day.

ive been approved for the cash advance but it wont let me change the debit card says unable to do it that the ppl at Gerald have to do it for me I really need this money to cover the rest of my rent and from everything im reading from other ppl this takes a very long time to get it done can you pls help me out

Hi, It will not let me sign in please fix this

Going on the fourth day now of not being able to access any of my money......been trying to transfer daily for now 4 days and there's of course no phone number to actually call anyone on support just text or emails.....only response I get is will be contacted when there's an update and sorry to hear bout your issues.......they don't care that rent payment is now 4 days late and car payment is 2 days late....I asked them to either western union myoney out or money gram and I'd even pay the fees but of course that's to difficult for them to handle as well...... Infuriating and borderline criminal in my opinion....

I've been trying to withdraw my $ for 3 days and hasn't left me yet.....And there's no number to call just text and nobody can give ya answers....

Trying to sign up when I hit get started I get a message saying there’s an error on the apps end and to try back later. This has been happening for 24 hrs

When I log into the app it directs me to some paperclip screen and then I can't do anything within than screen

I’m having the same issue as Tammy. Just updated to iOS 16 a few days ago, reinstalled the app. When I open it, it only tells me I’m approved for Paperclip. I have the Paperclip extension and have earned $ but am unable to add credentials.

It won't let me sign in. Says contact support

When I log into app I can't get further than the download paperclip page

I signed up and login and it takes me straight to the change address page it won't accept my address and I'm unable to go to any other screen its just address change page or back to login how do I fix this issue

Tried transferring funds days ago & it hasn’t worked

When I try to link my wages i can't see the number on the authenticator app

as soon as i log in your app closes and i am unable to do anything!!!!

I can't login. Need help. And I want my money off ya'll site. And away from ya'll. Immediately. Asap. Thank you😀