Lumi News Status

Published by Lumi Global on 2024-03-16

Lumi News is Malaysia’s latest news app featuring breaking news reported by
the biggest news sites in Malaysia. Available in English, BM, and Chinese.

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Common Lumi News Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Lumi News app on iOS and Android devices. Solve all Lumi News app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Lumi News iPhone Issues and Solutions

Lumi News iOS app crashes, not working, errors
Lumi News iOS app network issues
Lumi News on iOS has black/white screen

Lumi News Android App Issues and Solutions

Lumi News has errors/crashing/not working
Lumi News server network connectivity issues
Lumi News has black screen

Lumi News iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Lumi News app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Lumi News app crashes or not working on Iphone (iOS):

Close and restart the Lumi News app on iPhone
Update Lumi News app to the Latest Version for iOS
Uninstall and reinstall Lumi News iPhone app
Update your iPhone to the latest iOS version

Fix Lumi News on iPhone unable to connect to server/internet connection issues::

To resolve Lumi News network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Lumi News black/white screen (blank screen) on iPhone:

Follow the Lumi News iOS app troubleshooting guide Here →

Lumi News Android App Issues and Solutions

Fix Lumi News not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Lumi News app issues:

Force Stop the Lumi News App
1. On android, goto "Settings" » click Lumi News app. » click "Force Stop".

Update Lumi News to the latest version on PlayStore

Clear Lumi News App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Lumi News app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Lumi News.

Fix Lumi News unable to contact server/ Lumi News internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Lumi News » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Lumi News » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Lumi News on android.

Solve Lumi News black/white screens issue on Android:

Follow the Lumi News android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lumi Global, developers of Lumi News.

100% Contact Match

Developer: Lumi Global

E-Mail: [email protected]

Website: Visit Lumi News Website

About this app

Read all day and watch unlimited videos from New Straits Times (NST), Free Malaysia Today (FMT News), SAYS, The Vibes, The Rakyat Post, Berita Harian (BH), Harian Metro, Utusan Malaysia, Sinar Harian, Amanz, Oriental Daily, and more trusted news sites in a fast, smooth app experience. Lumi News is Malaysia’s latest news app featuring breaking news reported by the biggest news sites in Malaysia. Customise your notification settings anytime to increase or decrease the amount of breaking news alerts you want to receive on your phone. Stay up-to-date on the latest Malaysian news (berita Malaysia) from 50+ trusted news sites, all in one app. Primetime news, live press conferences, trending videos, and news for free! Share informative articles and videos immediately with friends, family, colleagues, and interest groups or post them on your social accounts to spread the word. You can even filter Good News! Select your favourite topics and interests - there’s politics, tech, sports, food, animals, and 20 more to follow. Download LumiNews - it’s free! Available in English, BM, and Chinese. Download the Lumi News app now and have news with you, always.