Valley Metro Status

Last Updated on 2024-07-23 by Valley Metro

I have a problem with Valley Metro

Are you having issues? Select the issue you are having below and provide feedback to Valley Metro.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Valley Metro? Report Issue

Common Valley Metro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Valley Metro app on iOS and Android devices. Solve all Valley Metro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Valley Metro iPhone Issues and Solutions

Valley Metro iOS app crashes, not working, errors
Valley Metro iOS app network issues
Valley Metro on iOS has black/white screen

Valley Metro Android App Issues and Solutions

Valley Metro has errors/crashing/not working
Valley Metro server network connectivity issues
Valley Metro has black screen

Valley Metro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Valley Metro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Valley Metro app crashes or not working on Iphone (iOS):

Close and restart the Valley Metro app on iPhone
Update Valley Metro app to the Latest Version for iOS
Uninstall and reinstall Valley Metro iPhone app
Update your iPhone to the latest iOS version

Fix Valley Metro on iPhone unable to connect to server/internet connection issues::

To resolve Valley Metro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Valley Metro black/white screen (blank screen) on iPhone:

Follow the Valley Metro iOS app troubleshooting guide Here →

Valley Metro Android App Issues and Solutions

Fix Valley Metro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Valley Metro app issues:

Force Stop the Valley Metro App
1. On android, goto "Settings" » click Valley Metro app. » click "Force Stop".

Update Valley Metro to the latest version on PlayStore

Clear Valley Metro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Valley Metro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Valley Metro.

Fix Valley Metro unable to contact server/ Valley Metro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Valley Metro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Valley Metro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Valley Metro on android.

Solve Valley Metro black/white screens issue on Android:

Follow the Valley Metro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Valley Metro, developers of Valley Metro.

About this app

Mobile fare makes taking transit even easier – buy your pass, scan it at the purple fare reader and ride. The Valley Metro app is your tool for taking transit in the metro Phoenix area. Trip planning helps you get where you want to go with step-by-step navigation and real-time tracking for bus and light rail.