Contact BitGlobal ex Support
Published by Bithumb Global Holdings Limited About: 【About BitGlobal】
BitGlobal is committed to providing clients with
professional, safe, stable and reliable digital currency transaction services.
Since its establishment, it has served millions of users in about 151 countries
and regions around the world.
How to Contact BitGlobal ex Customer Service/Support
Listed below are our top recommendations on how to get in contact with BitGlobal (ex: Bithumb Global). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BitGlobal (ex: Bithumb Global). Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bithumb Global Holdings Limited
85.71% Contact Match
Developer: Bithumb Global Holdings Limited
E-Mail: [email protected]
Website: Visit BitGlobal ex Website
66.67% Contact Match
Developer: Huobi Pro
E-Mail: [email protected]
Website: Visit Huobi Pro Website
Privacy & Terms:
https://twitter.com/BithumbGlobal
https://www.facebook.com/bithumb.global/
Reported Issues: 6 Comments
By Jim Cunningham
5 months agoI purchased $700.00 of WOZX IN 2020. I checked my account with BitGlobal and see only $34.00. What happened to the balance?
By Michael Knowles
2 years agoI can't gain access to my bitglobal account. I was using sms verification and that worked, but since the issue in Turkey with the cell network down, sms has been disabled. And Google authenticator won't work, I've tried everything. This is criminal, the fact that i send exactly what the automated email told me to send, only to receive the sane response?
By Rhys Sharman
2 years agoI deposited USDT via TRC20 almost 90 days ago and they still have not processed it into my account. I did a smaller amount not long after and it processed immediately. Their customer support respond with auto generated messages and do not help what so ever.
By BambamHC
Theft
I have used BiThumb Global multiple times to purchase less popular cryptocurrency that I am interested in. One transaction never made it. I viewed the transaction on the ADA block chain and it was completed, however the funds were never deposited to my account. I have been patient and have submitted multiple tickets requesting them to fix the issue. Customer Service will send an automatically generated email and then nothing further. It has now been over a month, with over 5 help tickets and a dozen emails and I have not even received a legitimate response. Find any other app… investing in Doge is a better idea than using this app.
By fargo family
Unresponsive Customer Service
Trading experience works great until there’s an issue with a transaction. Like so many have commented, I have opened multiple tickets with customer service for the same problem, and it has been weeks now with not even a response. I withdrew XRP to a routine address and the status says “Success” but the funds never arrived in my other wallet. The transaction ID they have for my withdraw does not exist on the XRP ledger. Essentially, they have lost my crypto and it’s literally impossible to get assistance from their customer help desk. They have frozen my other crypto but have not reached out to resolve the problem. STAY AWAY from this exchange!
By The Truth 333
FRAUD ! don’t use !!!
I had EGLD on Bithump / BitGlobal for a year or so, and when I went to trade it for USDT, they locked my account saying “unable to login, contact our support”. Once they do this they will change the price of your trading pair. In my case, they changed EGLD from current price of $304 per coin to $133 per coin (behind the scenes) and made the trade. Once I was able to log back in I saw the transaction in history and took a screen shot of it. They refuse to fix it. I attached images of EGLD pricing for the day, but no response. GET YOUR CRYPTO OFF of this exchange !!!! Fraud I would give zero stars but not an option !!! Please save your money and crypto and use a different exchange !!!
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