Contact My Breezeline Support

Internet, not working

can you help me, someone hacked my e-mail account. Thanks, Mike

I need to obtain or recover my 4 digit password so I can retrieve my voice mail.

No dial tone on phone since late Tuesday evening. Have talked to Chris several times and no solution.. I need a field service technician to check and repair my phone and get the system working again. I am in the Aiken, SC area.

internet keep going in and out. Want to know what's causing it to do this. It's very annoying. Can you please fix it. Are y'all upgrading or something. This has been going on for about four months now. I thought it was just going away, it keep on doing it. I do a little bit of work from home and it causing me some problems.

Cannot hook my internet to tv. I cannot get any service. I need someone to come to my home to help me.

Cannot hook my internet to tv. I’m 83 and cannot get any help. Need someone to come to my home to help me. Account number is 8335 20 055 0266717

since change from atlantic have no password no service number cannot get chanels as per change please send phone# and my password etc to my e-mail. boca landings boca raton fla 33496

a hacker was sending emails to everyone on my contact list. I changed my password. Now, I can access my account, but emails have not been posted since I changed the password. A friend reports his emails have "bounced back". Can you please correct this? Jackie Brown 804-438-9358

How much do these round Internet modules cost monthly? The ones you plug into the electric socket.

you cannot talk to anyone. just robots. It sucks I need information and can not talk to anyone

Acct. # 8335400060621183 I am writing to you because what just happened to me is terrible and unacceptable! I just can’t get it slide. Look at my statement history. My account balance was negative (-2.42) from January through April 2022. Then, I asked for a replacement remote and was assured that it was free of charge. In May, I saw a charge of $13.63 on my account. When I called and asked about it, I was told that it was a remote charge minus $2.42 (credit). I explained that it was supposed to be free – I was assured of that. The rep I spoke to apologized and assured me that my account will be adjusted properly: there would be a credit for $13.63, and I would get a refund check for $2.42 (negative amount). However, not only didn’t I receive a refund check, but there was $10 added to my balance. The bill total in June was $23.63! I called again and found out that it was a late fee of $10 added because I didn’t pay my bill! Late fee? For something I wasn’t supposed to pay?! I explained that I was told not to pay – the remote was free (replacement for a bad one). You rep promised me again that it would be taken care off. And it was true this time. Well, partially true: I didn’t receive a refund check for $2.42, but the charge of $23.63 was removed from my account. As you can see, my July and August statements again show a negative amount of $-2.42. And then, I received a letter from you about unpaid amount! And how did it go back to that?! I’d like to know how it went from a negative balance to the old balance (the wrong one)? Moreover, I started getting calls from your machine, warning me that if I don’t pay $23.63 my service will be terminated! What?!!! This is ridiculous! I called again and was assured again that I didn’t have to worry, and nobody would terminate my service. Again, I believed it. I also sent a letter to your billing department and was hoping the issue would be finally resolved. I went out of town to visit my daughter for a few days. Can you imagine the shock I got when I returned and found out that my TV and Internet services were suspended?! In August, I had a negative amount of $-2.42 and in October, you took my services away – that’s unheard of!!! Unfortunately, I couldn’t reinstate my services until I paid the bill. I was forced to do so to get it back. So, I really believe that you owe me $23.63 back. (I live on monthly Social Security benefits, and it means a lot to me.) I’m not even saying you need to be reported to the Better Business Burau (you really should be). I hope you really adjust my account properly this time and the issue will be resolved once and for all. I don’t want to write a complaint to Consumer Affairs. I’m not a troublemaker, but I will make troubles if I have to. Thank you for your time and cooperation. Sincerely, Ludmila Bernadkin.

New Ellenton SC. Breezeline has been off the air for about 1 1/2 hours. Want to know when it will be fixed. Thank you.

I have never received a statement. I would like one so I know what to pay. I have an account set up with my bank to pay you on line. Could I please get a statement monthly. Thank you.

I AM BEING CHARGED FOR 3 ADAPTERS I ONLY HAVE 2 THIS HAS BEEEN GOING ON FOR MANY MONTHS I CAN'T REACH ANYONE IN CUSTOMER SERVICE VIA PHONE PLEASE REACH OUT TO ME WITH HELP FOR MY PROBLEM!