Contact Autonomy Support
Company Name: NXCR
About: When you get a monthly car subscription using the Autonomy app, you get a Tesla
without many of the traditional costs of ownership, like interest rates,
depreciation, or routine maintenance. Instead, enjoy a lower monthly payment you
can put on your credit card.
Autonomy Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NXCR
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Autonomy Website
Privacy Policy: https://www.autonomy.com/privacy
Developer: NXCR
Privacy & Terms:
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3 Most reported problems 😔💔
Fine initially, terrible after payment
by Noneblank
Autonomy started off fine, with many touch points and good commutation. Once I paid and had a car, suddenly every issue (including things that were wrong with the car from pickup) became “call Tesla and ask for help”, which of course is a joke. Every time you call you will be told a support person “will call you right back” just to get you off the line, then you’ll receive a text saying they can’t help but “sorry for the inconvenience”. Terrible experience as someone payment $800/month for a broken car and a shrug. Be prepared to do a cc chargeback.
Bad customer service they will take the car because they want to even when bill is paid
by Sunflowermami2
The concept is ok but after a while it will get expensive you will pay more then the subscription price that is advertised. When I got the car breaks were bad. Took forever to deliver. My seats were messed up when the car came. Also customer service is terrible . Not reliable Extremely rude and not professional at all. They pick and choose when you can use their service even when you pay your note every month. If the customer service agent feels like you shouldn’t have to car they can and will take it or force you to turn it in whether you pay the bill or not .
Good product bad app
by Hrbbdvbc
I’ve been using autonomy for almost two years now, and I love the concept and the product.
However, the app is just awful. It kicks you out all the time and treats you like a new user. Now, it shows me “permission denied” when I try to login in. Almost every month I’m getting messages that there’s an issue with a payment on their end, and the app keeps showing errors. It’s been going on for the whole time I’ve used it.
I work in tech, and I design products with tech teams. This looks to me very bad as far as UX goes and just the fact that every month there’s an issue makes me very disappointed as a customer.
Have a Problem with Autonomy? Report Issue
Why should I report an Issue with Autonomy?
- Pulling issues faced by users like you is a good way to draw attention of Autonomy to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Autonomy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Autonomy.
