MyADT Reviews

MyADT Reviews

Published by on 2026-03-19

🏷️ About: With MyADT you get instant and secure access to your account information. It’s completely personalised to you and with everything now in one place it couldn’t be easier to get what you need, when you need it, without the need to call or email.


       


Is MyADT Safe to Use?

We Investigate the app owner's website (Adt.co.uk), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 148 combined software reviews.

Is MyADT Safe?
MyADT does not appear safe based on available data.
0/100

  Safety Analysis »»

Is MyADT Legit?
MyADT does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

1.2 out of 5
App Malfunction

MyADT will not allow me to access smile account. My login and password information is correct and I can access my account through my browser of my computer or iPad. That’s flaws in MyADT and I hope that you would find out what it is. In the meantime, I will not attempt to access my account through MyADT again. 15th.

Doesn’t work

MyADT won’t let me log into my adt account. I have to use Safari.

Useless!

As previously noted it is impossible to sign in in MyADT but easy on this app.com. Don’t waste your time as I did! 😩

Succccksssss

Succckkssssssss hacked site

DOES’NT WORK!

ADT is a joke. 0 stars

Foreign countries only!!!

Foreign countries only Ireland and UNITED KINGDOM!!!

No good

It asks for region and it gives Ireland and United Kingdom

APP DOES NOT WORK

This is the worst app can’t get anything to work

Disappointed

Can’t log in

Worthless app

I’m not the only customer who can’t log on to MyADT but can log on to the ADT website. Is there a reason why?

App is very bad

Can’t log in to pay my bill. My user name is not recognized, husbands user name not recognized. It is totally ridiculous. Deleted app and started over. Still no luck. No luck using my e mail to reset my passcode that I know is right. Not very happy!

Crappy app

I see I not the only one who can sign into ADT website fine but not once have been able to sign into this sorry app.

Horrible app never works

Have to log in via Google web page URL for ADT
If this is the true ADT app someone needs to get fired. This has been going on for two months

Well, let me login

Can’t log into account user id or password not recognized please try again later. Absolutely ridiculous you need a better app.

Be careful - may be malicious

MyADT will did not allow me to log in with my this app portal credentials and I’m worried that it might just be out here to collect credentials. I changed my credentials after trying to log in with MyADT.

App will not accept login information

Tried 4 times to login. MyADT kept saying login in wrong. Deleted MyADT and started again same thing.

Not for managing USA accounts?

I attempted to register my account and the only options for country/region to select in the mandatory field were United Kingdom and Ireland.
I can’t register to monitor my account for the US address where my service is???

Zero stars

For months MyADT won’t let you log in to view your bill. Even the website on a desktop shows the same error codes.

My ADT

Worthless. Our log in and password hasn’t changed for awhile, but couldn’t log into MyADT. Also couldn’t receive a new password email after several attempts.

App Dynamics

In about 20 minutes on the phone with customer service, I learned ‘no App’ any longer, only URL. ADT Control, yes, “this app”, no. Type in ‘this app.com’ using your UN and PW.



Is MyADT Safe? 🙏

MyADT does not appear safe based on available data. JustUseApp Safety Score for MyADT is 0/100.
This assessment is based on our NLP analysis of 148 user reviews. Combined with the app store average rating of 1.2/5.

Safety Analysis

96.1% of users say app is risky 🚨
96.1%

3.9% of users have some concerns ⚠️
3.9%

0% of users say app is safe 👍
0%


Is MyADT Legit? 💯

MyADT does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for MyADT is 0/100 .
This conclusion is based on analysis of 148 user reviews.

🔏 Privacy & Data Safety

MyADT collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  • Data Not Linked to You:
    • Diagnostics



How was your experience with MyADT? Post a Review




Features

MyADT is designed to give you access to your account and contract information and not to control the operation of your system.

With MyADT you get instant and secure access to your account information.

It’s completely personalised to you and with everything now in one place it couldn’t be easier to get what you need, when you need it, without the need to call or email.

If you already use the ADT Smart Services app to manage, set, unset your smart security system this will not change.

It has been developed to ensure a smoother customer experience.

  Contact Support
Developer:
ADT Fire and Security PLC

Contact e-Mail:

Website:

Privacy Policy: