Company Name: 红奎 刘
About: Suear is a hardware device support software
1. After connecting the device, you
can view the camera's image data in real time.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
It says connected but no wifi! I tried rebooting my device, turning on the permissions, etc that the directions told me to do! It won't work and I just got this a day ago!!!!
Love item, camera stopped working, connecting, lights on, phone been off and rebooted app Help??
My Suear device will not charge. Used once and now it will not recharge.
I would like a phone number to speak to someone . I tried your chat room and after telling them my problem,that this is the 2nd unit with the same problem of not charging after 1st use it sent me to a page to fill out info for a refund. After reading the reviews I just don't fell safe putting my bank info on this web sight. While I was chatting with your rep. she asked me what model number my device was , I replied where can I find it? Without an answer I was immediately send to the page asking for bank info for a refund and was not allowed to chat or do anything else on that website. I see all the bad reviews that are listed on your page and would like to take the time and effort to correct my problem and leave you a good review. PLEASE RESPOND
It only worked once - charged it and now won’t turn back on .
My Suear Wireless Otoscope will not recharge; used it twice and now it is dead! Help Please.
My iPhone XS says that Suearxxx is an unsecured network and it won't connect to my phone. I did all the on-line fixes, but so far it won't connect.
How do I replace the battery?
I have a Sumsung Galaxy s22 ultra iPhone (Android). Where do I obtain a cable to go from my iPhone to the otoscope? The port on the iPhone is female with 6 pins; Samsung's layout states it is USB-C multipurpose jack, however, I can't locate a cable.
by Sckeptik
Worked for all of 2 mins. When I switched ears it was just glaring and could not see anything but a bright light! Worst purchase ever.
by GaryLincoln423
The app connects to WiFi but doesn’t actually work past that. Will be returning product
by Wifeypooandmommy2
This is annoying, it makes the otoscope useless if i can’t see the image
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