Contact NJM SafeDrive Go Support

by Trustmeonthis$$$$

I highly suggest that you carefully reconsider before you agree to use this app. In my experience over the past year, the app is highly flawed. It is a huge headache to have to go in each time you are a passenger in a vehicle and make adjustments so that you do not receive scores based on being a passenger. Additionally, your premium is adjusted each year based on your scores. NJM frames it as “losing the discount” if your scores fall below a certain number, but provides no guidelines or information about what numbers are required to receive the discount. My son, who is a brand new driver, apparently did not achieve the required scores for the discount so my premium increased by 7%. The app has way too many flaws to have that significant of an impact on my payment. The numerous flaws, the lack of transparency on the part of NJM, and the draining on your phone battery are absolutely not worth it.

by Unanimous27282

I am a 53 year old driver with two tickets in my entire life and ZERO accidents. One when I was a kid and one red light cam violation by a fraction of a second.

If you drive in NJ you know that the Parkway speed limit is 55 in many places. But if you are going that speed (or even 62 ish), you are likely to get rear ended. I always keep it 70 or less, but the app doesn’t like that and will tell you you are speeding. Additionally it does not properly reflect many local speed limits. I have seen clearly marked 35 MPH zones reflect as 25 in the app where again you will get flagged.

This app really needs work and a re think about what safe driving is.

by Plpellegrini

Would not install except insurance seems to require it. Accuracy is poor. Curious when they will start to penalize me for a poorly executed app. Accuracy is low. Passenger status expects me to go be a slave to the app, which is never going to happen. I’m trying to live my life and I already hate everything social app related. I don’t do Facebook, LinkedIn, or Twitter, why would I be expected to be a slave to this app. Really not happy.