Contact My Movies 6 Support

by John Wayne Mixon

I love this app and everything about it, but instead of it just being called My Movies Pro… They have made several versions, My Movies Pro 1,2,3 and now 4 And instead of keeping their customer base happy, they want to squeeze yet another dollar out of you… I’m sure it takes an extreme amount of work to actually put all this info into an app. I really couldn’t tell you all the details about that because I’m not a programmer… however, I really appreciate the hard work that these people do. However if they’re going to just be greedy like they are… Then just charge us .99 a month like everyone else… or .02 cents for every movie when add a new one… And call the the new app My Movies Pro Max .99 a month (OR) .02 Cents for every movie you add… My point is stop trying to reinvent the wheel when the wheel you have is already amazing!

by Pholly

The customer service for this company is horrible. I had an issue with a movie box set and used the app to report wrong information and the response was that I should download a desktop app to fix it myself with a rude tone. I downloaded the desktop app but I can’t fix the problem myself apparently but I don’t want to try contacting them again just to get talked down to and have them act like there isn’t a problem even though I know EXACTLY what the problem is. Not only that but the desktop app installed SQL without warning and that version was broken so when I rebooted some of my startup programs could no longer start because of it. I of course uninstalled it but this is just ridiculous. I’m glad I waited to pay for the year subscription, I’ll keep looking for a good app.

by Akaygrlatl

I originally started using the free version of this app several years ago. At first I loved it, because it was a great way to keep track of my large collection of DVDs/BluRays. It took me hours to scan them all in, but I didn’t mind since it created a library I could reference right on my phone.

Now, however, they’ve migrated to a new version of the app, and my entire collection of over 900 titles has vanished. I see no way to recover it, and on top of that, they’re limiting the free version to less than 50 titles. Otherwise you have to pay. So, all that time and effort I invested is down the toilet. Why would I pay them just to have to do all that work all over again? Plus, there’s clearly no guarantee that they would bother to retain my data? No thanks!