Bojangles Restaurant Reviews

I just get the could not load shopping basket error over and over (with an unhelpful “try again” button) with no explanation what’s wrong. After I try again, if it still fails, I need more info, not an infinite loop.

When it used to work, bizarrely, the checkin feature IS IN YOUR EMAIL, not in BojanglesRestaurant . I sat for a while in the pick-up spot before finally checking email. Even then, after checking in via the emailed link, it took longer for someone to come out and check that I was an online order (not to give me food; just to see if I ordered online) than it took for two other cars to order and get food from the drive-in.

Not a well-oiled machine… yet?

There is nothing positive I can say about the UX of BojanglesRestaurant. It’s clunky, unintuitive, and virtually useless. (Caveat - specifically for my immediate geographic region). First off, why can’t I see a food menu from the home page? Second, the only option to order is pick up or delivery. Pick up should not be An option if none of the thirty stores around me offer pickup. It’s a waste of my time. There is too much delay in jumping from one menu to another. Why can’t I pay in BojanglesRestaurant ? Monetize BojanglesRestaurant . Also, the bottom menus are extremely poor. Lastly, put a menu button on the screen to allow for self navigation through BojanglesRestaurant .

There’s not much of a point in ordering ahead if you’re still required to wait in line since lobbies are closed. Of course, I don’t begrudge them for choosing to keep them closed, it just defeats the purpose of BojanglesRestaurant. OR if you’re waiting in a 15 minute plus line and the order still isn’t ready, despite being placed 30 minutes prior to arriving at the drive thru window.

Also, it seems some things are missing on the menu, and some menu items lack full options, such as being able to Bo Size a combo.

I downloaded app to order a meal to pick up on my way home from work. Scheduled my pick up time, but got off work earlier than expected. I canceled original order, and had to reorder for an earlier pick up time. However, I was charged for both orders.
I appreciate being able to order ahead. Things happen! Maybe some app improvements can be made to help with pick up time changes, confirmation of cancellation, etc.

I have 10 Bojangles within 10 miles of where I live in Raleigh, NC. None of them are “accepting orders at this time” (at4:25pm) Did I download BojanglesRestaurant too early?? Aren’t any of them utilizing this feature yet? I can’t even use BojanglesRestaurant to look at specials the stores might have or even prices. Pretty disappointed.

Oh…and I hate the fact that I have to select a location as a “favorite” before it even lets me try to order something from there…not that that’s working.

I love the option of having a pick up time! I am about 30 minutes away and I have an appointment and BojanglesRestaurant took a lot of stress! Now I can drive the speed limit thank you Bojangles for saving me a ticket!

Downloaded BojanglesRestaurant because I wanted a way to order a meal and use the drive thru. The issue is that the full menu is not available and it’s either curbside or go in.
Needs work to be useful. Love Bojangles and the food is good. With Covid I understand that you want to keep your employees safe. If you have no fever and use a mask and a drive thru it should be safe. Also need the option for drive thru since depending on the area in store pickup isn’t available.

Visually great looking app, but there’s a few issues that makes BojanglesRestaurant useless. For starters I can’t login. I put my information in and it just goes to a blank white screen every time. If I try to sign in a different way using Apple it still won’t let me sign in. BojanglesRestaurant is very very buggy and I wish it would be fixed since Bojangles is one of my favorite places and I go there on the way to work a couple times a week

I was happy to see an app for Bojangles since I have gotten used to ordering and picking up upon arrival. I downloaded BojanglesRestaurant and thought I would try it out while sitting I. The the parking lot of the restaurant (Donelson Pike Nashville TN). I registered and pressed the the “start an order” and when it asked for location, I typed in Nashville, and an error appeared. I switched to Curbside and it told me that Curbside was not available at this location and would I like to in store. I said yes and again got an error saying there were no stores at my location. The LOGIC LOOP OF DEATH!

Would be nice if there were coupons or exclusive app deals. My local location doesn’t get very busy when I seem to go, so I don’t have much need for BojanglesRestaurant . Would also be nice if the drive-thru were a pick-up option. My store doesn’t offer curbside pickup, unfortunately.

I ordered breakfast and I wanted to add a biscuit but you can’t just order a plain biscuit which is odd. So I had to choose an egg and cheese and take the egg and cheese off so I probably got charged for it. Also, I ordered from my phone but my husband picked it up and it didn’t allow for me to say I’m here and enter the number, so he had to go in.
Every restaurant with an app should just follow Chick-fil-A’s app and all would be work well!

Unless the Bo’s in your area offer online ordering, BojanglesRestaurant ONLY provides locations and hours—which can be found through any search engine or mapping application. Further, it is not clear that online ordering is unavailable for restaurants in the search list within BojanglesRestaurant . App functions as intended, but lack of universal online ordering renders it of little benefit.

BojanglesRestaurant said a 15 minute wait & to pick up at the counter. I waited in my car for 10 minutes, but when I tried to go to the counter, the store was closed. So, I went through the long drive-thru. At this point, it had been 20 minutes. The drive-thru said that I needed to wait another 15 minutes because the store does not communicate with BojanglesRestaurant . In short, NOT using BojanglesRestaurant would have saved me half the time.

I would like to express my love for a a chicken biscuit.
I have downloaded BojanglesRestaurant only to realize how quick it is for me to get closer to my love for eating this meal that was created by the gods of the south.

Thank you for making BojanglesRestaurant and this meal

There is a Bojangles 15 minutes from my house, but BojanglesRestaurant says there’s no Bojangles in my area. I don’t know why both BojanglesRestaurant and the website are messed up. The website can locate my local Bojangles, but it returns me to the map every time I try to select it to start an order. As I previously mentioned above, BojanglesRestaurant says there’s no Bojangles in my area when there’s one 15 minutes from my house (& another 45 minutes away).

So BojanglesRestaurant doesn't work for me at all. I've removed and reinstalled it multiple times hoping that would fix the issue but it doesn't. To me I can use BojanglesRestaurant so long as I don't sign into my account. Once I do that, it goes to a black screen and I can't do anything else. Also it looks like BojanglesRestaurant has been review bombed to give them a ton of 5 star reviews, so be wary and take all of the reviews with a grain of salt.

They only had two people working and drive through was slammed so I came inside and they were so nice and everything was made to perfection

I love Bojangles, I’m from the West Coast but whenever I’m traveling to the Southeast, Bojangles is my first stop. I especially love the biscuits and gravy for only $1.29!

Last time I used BojanglesRestaurant I had to go into the store. No one ever came out to the curbside parking. When I walked in their was not a soul around. Not even anyone at the counter . Finally someone came out. Then they rushed to fill my order. Let’s see how it will work this time.

Why would you have an app if there is no bonus for creating an account? Or a “deals” section? Not to mention, every time I attempt to create an account, BojanglesRestaurant crashes! Just don’t understand why anyone would want to download BojanglesRestaurant, other than ordering your regular (and 50 percent of the time, subpar, and overpriced) meals before going to the store. Please do better.

If you don’t eat Bojangles fix your mouth

Oooo