Festicket operated by Lyte Reviews

Published by Festicket Ltd. on 2022-11-29

🏷️ About: The app is a platform for discovering and booking tickets, accommodation, travel, and extras for festivals and events around the world. It allows users to keep all their tickets safe and secure on the app, giving them fast and easy access to events, even when offline. Users can browse the biggest platform for festivals and events around the world, filter events by dates, location, genre, activities, and find out where their favorite artists are playing. They can also book their whole event experience in one place, with a range of accommodation, transport options, and add-ons. The app offers a simple and fast checkout, with Apple Pay, and users can book with a small deposit today and spread the rest of their payments on a monthly or weekly basis.

Rating 1.3/5

Safety Score: 12.3/100

Legitimacy Score: 27/100

Overall Customer Experience 😎

👿🤬😠 Negative experience

76.5%

🙄💅🫥 Neutral

12.8%

😎👌🔥 Positive experience

10.7%

~ from Justuseapp.com NLP analysis of 35 combined software reviews.

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Summary of Customer Reviews (Takeaways): 💎

- Easy to use email address to login

- Quick loading time

- Paid for tickets

Read 10 Customer Service Reviews 👿🤬😡😠💢😤

1.3 out of 5

I can not log in!

2022-05-27

by JLatLA

I used my email address to login not Google, Facebook or Apple. Festicketoperated ends up again and again with sending you the link which will never actually log in! Is there any minimum test or quality control in your app development?

bad communication

2022-06-28

by Jonnylingo8

The festival I bought the tickets for, is in 5 days and I haven’t received my tickets yet. They told me I would have received them more than 4 days ago. There is no place to call for help and costumer service is horrible.

Horrible app

2022-07-29

by Aliyah Ansari

Takes forever to load. My ticket is not loading and I don’t know what I’m suppose to do now. This is the worst app I have ever navigated through. Paid too much for my ticket for them to not get this right.

Terrible app

2022-08-30

by MikeMo54

My tickets for an upcoming festival disappeared as well I uninstalled Festicketoperated and reinstalled it and my tickets came back but I made sure to screenshot them just in case this trash app gets crazy when I get to the festival.

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Terrible app

2022-10-01

by Bendoe99

Ticket don’t even show when activated . Is just blank on Festicketoperated . Customer service is no where to be found. Something has to be done about Festicketoperated.

Terrible App

2022-11-01

by Njambe

It’s a terrible app. I don’t know why a festival would use this. It’s no real help center. The help links are useless and ineffective. Every time I want to get my tickets Festicketoperated crashes or it tells me I’m off line.

Crashing app

2022-12-03

by Liya6€

Festicketoperated is not reliable. It keeps crashing within 5 seconds of opening Festicketoperated . I’m attending a festival soon, and Festicketoperated is not helpful at all. Please fix this

AfroNation Puerto Rico 2022

2023-01-03

by Calibudkay

I’ve been trying to access my barcode and all it keeps doing is telling me to follow the link in my email. Loops and loops I’ve gone, and I still cannot access my ticket barcode in Festicketoperated . I pray that the bugs are fixed before Thursday March 24 2022.

Gonzalo Pérez

2022-07-07

I've been waiting for more than a month for a respond about a refund process. They say me that in 10 days i will have the money, but that was a real lie. I've been sending mails and opening request in the website and nobody give me a real answer about the problem. Really poor customer service, they exhaust the customer with the automatic answer.

Santa

2022-06-28

I am absolutely devastated. This is the worst company I HAVE EEEEVER encountered with. Here is my story: I bought tickets for a concert on 1st of March -> concert was canceled and they mentioned that the refund will be placed after a google sheet has been filled -> Did that and waited for a message 1 week of waiting -> nothing -> messaged the company -> 1 week of no replies 2nd week -> messaged them again -> received: Your refund is on it's way -> asked when will it be exactly -> no reply 3rd week -> asked support chat what's up -> at first they send me hundreds of links on useless info stating ''sorry babe you didn't take the refund insurance'' -> I started raging as the concert owners promised us a refund -> then I receive a reply ''ow right, sorry babe, yea our finance team will look into this and will get back to you'' -> no reply More weeks have gone by still no solid answers. May and June: * We will refund you after 14 business days - sent to me twice after timeframe ended * We will refund you after 28 business days - timeframe gone by and guess what STILL NO REFUND This company blindly robs people of their money OW and they have a petty excuse - ow sorry we have a huge amount of enquiries can't refund in time. Please.. if you go to Trapeton insta and look at the comment section you will see how much people are having the same issue, they aren't paying up to anyone

Is Festicket operated Safe? 🤗🙏

No. Festicket operated by Lyte does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 35 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.3/5 . Justuseapp Safety Score for Festicket operated Is 12.3/100.

Is Festicket operated Legit? 💯

No. Festicket operated by Lyte does not seem legit based on our analysis. This conclusion was arrived at by running over 35 Festicket operated by Lyte User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Festicket operated Is 27/100..

Is Festicket operated by Lyte not working? 🚨

Festicket operated by Lyte works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Basic Tier: Free

- Access to browse events and festivals around the world

- Filter events by dates, location, genre, and activities

- Connect your Spotify account and get notified when your favourite artists are announced

- Wishlist and subscribe to waiting lists on your favourite upcoming events

Premium Tier: $9.99/month

- All features of the Basic Tier

- Exclusive access to pre-sales for events

- Access to book accommodation, transport options, and add-ons

- Simple and fast checkout with Apple Pay

- Book with a small deposit today and spread the rest of your payments on a monthly or weekly basis

- Manage your bookings from the app, access your order summary and receipt

- Manage your payment plan, track your payment schedule and update your card details

- Send tickets to your friends (available on some events only)

- Everything you need to be ready for your event, all your bookings in one place for your upcoming and past events

- Fast and easy entry to events, with contactless ticket scanning.

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Features

- Browse the biggest platform for festivals and events around the world, including Coachella, Tomorrowland, All Points East, Rolling Loud, and Primavera Sound.

- Filter events by dates, location, genre, activities, and find out where your favorite artists are playing.

- Connect your Spotify account and get notified when your favorite artists are announced.

- Wishlist and subscribe to waiting lists on your favorite upcoming events to be the first notified about tickets going on sale, as well as gaining exclusive access to pre-sales.

- Read and stay up-to-date on the latest festival news.

- Book tickets to thousands of events in a few simple clicks.

- Book your whole event experience in one place, with a range of accommodation, transport options, and add-ons.

- Simple and fast checkout, with Apple Pay.

- Book with a small deposit today and spread the rest of your payments on a monthly or weekly basis.

- Pay only your part today and split with your friends if you're booking for a group.

- Keep all your tickets safe and secure in one place, and access them wherever you are, even when offline.

- Fast and easy entry to events, with contactless ticket scanning.

- Send tickets to your friends (available on some events only).

- Manage your bookings from the app, access your order summary and receipt.

- Manage your payment plan, track your payment schedule, and update your card details.

Customer Service/Support