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About: Speed Test a small, fast network tool. You can monitor your internet speed in
real time and show accurate info instantly.



SpeedTest Customer Service 💢

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Developer: Ookla

E-Mail: [email protected]

Website: 🌍 Visit Speedtest Website




Can I trust SpeedTest app?

Protect your data and wallet. We investigate the developer's website (Apps1.matrix-soft.org), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.6 out of 5

Worthless on Apple Watch

2025-02-18

by Antney0615

Doesn’t do a single thing on the Apple Watch except take up space. This is not a new complaint, either. The developer knows by now, I am sure, but they don’t bother to even address the issue.

Also, the [Settings] button on the iPhone is worthless because there ARE NO settings to be controlled! What, exactly, is the point of that?

The “high tech” font used in the app is clunky and not at all easy to read quickly. Basically, there’s nothing here to like and no hope of the developer ever getting serious about it.

Poor performance

2025-02-19

by Rikyt11

Your app rates consistently lower than any other tests I run. You need newer equipment. The speeds you’re saying I’m getting might be accurate if I were using wireless. Maybe your devices can’t read high enough. It’s like using a car tire air gauge on a bicycle tire. They usually don’t record high enough.

Does NOT work on Apple Watch

2025-02-20

by IPerson

I got this app specifically because they tout it working on Apple Watch. The only thing that happens when I run the app on my Apple Watch is a red circle comes up that says ‘No Internet’. I tried it both with my watch connected via cellular and Wi-Fi, after I verified connectivity. This app is garbage.




Have a Problem with SpeedTest•? Report Issue




Why should I report an Issue with SpeedTest•?

  1. Pulling issues faced by users like you is a good way to draw attention of SpeedTest• to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SpeedTest• customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SpeedTest•.


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