Contact Paradox - BlueEye

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About: Blue Eye connect and interface with Paradox systems for management of the
security, Video verification and surveillance , Automation and access. developed
for "one stop solution", One application, full control.


 
  2026-05-14

Paradox Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BlueEye Website

Privacy Policy: https://privacy.insightgoldatpmh.com/privacy.html

Developer: Paradox (Security Systems)







3 Most reported problems 😔💔

1.0 out of 5

IP

2025-02-20

by JARC0

Can I connect using IP? Not via swan? Same as inside gold? So much push to use swan. Definitely will not use Paradox in future. Such a terrible supporting apps. To developers: I use “feature “ import from inside Gold …. Can’t connect Why not add simple field. IP/ host name and Port? This could be done so easy, but instead, you are developing wheel. NO MORE PARADOX !!!!

Any update? Can you fix it? So I can connect using IP? Or DNS? I used option to migrate from gold. And can’t connect!!!! Guys, if you can’t doing, say it. Someone will do it. PARADOX was a good company, but in last century.

Bad

2025-02-21

by TK-ZA-NL

Had to upgrade my alarm system recently. Paradox advised that I needed to replace the main board. Turned out to be the same board. Then I had to get this app to control it. Now it requires a subscription. Timed out awaiting bank verification twice. Do not get Paradox

Stop fixing things until they break!

2025-02-22

by Dashprod

Since yesterdays update, cannot connect to panel. Was working fine until you morons made an update. If I don’t get this working, I’m dumping Paradox for good.




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