We’re making fill-ups easier than ever with ValeroPay+.
Simply locate a
nearby Valero station, pay for fuel or in-store merchandise securely from your
phone, and save money and get rewarded! Plus, you can access all of your Valero
receipts in one place.
Are you having issues? Select the issue you are having below and provide feedback to ValeroPay+.
By Paul McCray 2 months ago
When I open the app at the gas station it will tell me I'm 35 to 90 feet away from the station and it won't activate a pump. I never had this problem before (at the same stations). I've uninstalled and reinstalled app but it still is off.
By larry bostwick 3 months ago
Dec 12, 2023 valeropay+ app on iphone not finding any stations. Phone recently updated to ios 17. App may occasionally find a station but when I click on it it goes away.
By Pamela Jones 4 months ago
Seems like when gas prices drop my APP cannot find location of store where I purchase fuel all the time. STUPID and wasting my time trying to save money with your APP and fuel.
By Tom carnley 4 months ago
It seems if gas drops some the app stops working. Im sure they are turning it off
By Bob 5 months ago
Trying to use app for the first time. "There was a problem communicating with the server". Forced the app down and tried again. Same msg. I'm on WiFi and all other apps are working fine. Brought down VPN and Valero app loads fine. Don't use VPN with this app.
By Cheryl Beck 8 months ago
I have tried 7 times to use the Valero app. I cannot get past 'phone number reuse restricted' error message. What is this? Thank you
By Joan Brockett 11 months ago
Cannot get app verified via code as it will not accept my phone number saying "Phone number cannot be reused"
By Bryan buzek 1 year ago
When I try to pay through the valero app it will not work.
By Glenna Caddell 1 year ago
The primary gas station we use NEVER works but the town 30 miles down the road does. When I try to use it at my local station it doesn’t connect. What’s the point of the app if you can’t use it locally?
By Stephen Fuller 1 year ago
Nothing happens when trying to link BOA account. Click Continue, then nothing happens.
By Kelsey Markgraf 1 year ago
This is the second time now where I try to reserve a pump and a message pops up that says error: cannot process your payment at this time.
By JOSE A CASTILLO 1 year ago
When I try to start the app, it comes back error message ValeroPay+ has stopped working. Thereafter the error message is ValeroPay+ keeps stopping. This has been going on the last couple of weeks. I've been using this app since March and has worked fine until this.
By JOHN RUNNELS 1 year ago
valero pay + does not work in Ardmore,okla 73401,problem communicating with server always pops up when trying to use,,tks JohnR
By Mario Alfonso Caballero 2 years ago
I can be at the pump and being told by app mobile payment not available from this distance I have uninstalled and reinstalled app still same problem running IOS 15.4
- Customer service does not understand the issue
- App cannot authorize the pump
- Error messages when trying to use the app
Leave a comment:
Complete guide to troubleshoot ValeroPay+ app on iOS and Android devices. Solve all ValeroPay+ app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Valero Marketing and Supply Company, developers of ValeroPay+.
94.74% Contact Match
Developer: Valero Marketing and Supply Company
E-Mail: [email protected]
Website: Visit ValeroPay+ Website
Simply locate a nearby Valero station, pay for fuel or in-store merchandise securely from your phone, and save money and get rewarded! No more fumbling for credit cards! this app+ will make your fuel experience even better! Choose from a variety of payment methods to add to your mobile wallet. We’re making fill-ups easier than ever with this app+. Plus, you can access all of your Valero receipts in one place. So, what are you waiting for? Time to download some appiness.