Contact ValeroPay Support

I tried signing up for Valero pay plus app. It created my account partially- used my email I’d but not proceeding with mobile number. Contacting customer service was worst experience who does not even now how to understand the issue. Asking me to apply for card which is not actually necessary. I can simply signup and use my other credit card. Looks like they are just trained to sell Valero credit card or ignore other customers.

The initial offer sounded great so I downloaded it added my Valero credit card first gas station I stopped at that have kept saying it was too far away I’ll look at the map it shows the gas station several blocks away so I went to the next one the app cannot authorize the pump kept coming up with an error and even the next couple of ones I have tried completely useless

I was told I had to migrate to this app if I wanted to keep the gas discount from my credit card. First off that’s idiotic, but that’s not even my main complaint. Whenever I try to add my Valero credit card as a payment method the app either just freezes or crashes. That’s wholly unacceptable. This is enough to make me stop using Valero gas stations all together. Since other stations are still going to respect the rebates that are fundamental to their credit cards then I will go with them. I will not go with some random middle-man that exists only to collect my payment information. This is disgusting.