Contact Everwise Support

by StevieNicole514

I have my car loan through Everwise, but do not have a checking or savings account with them. Paying my car loan through the app or even online is impossible because it does not let me connect my outside bank account to pay my loan no matter what I do. I have raised this concern over the phone with customer service in the past but was basically told “sorry, can’t help you.”
It was much easier though TCU before they became Everwise.

by Snarkshift

I am a daily online banking app user. Or I was. Every time I try to open the app I get the no online connection message - and I AM connected. All my other apps work fine. When I contacted the help line, I was told to delete the app snd reinstall, which solved the problem. But the next time I went to use the app, I got the same connection error page. Wash rinse repeat. And it works until it’s closed and I need to reopen it again. Today I had to call to find how to deposit a check, because the “help” just have me an answer that was telling me to choose it from the tiles — obviously the help data has not been changed to match the new app. And when I called in and found out where it is now, guess what?? I had to delete the app and reinstall it AGAIN. This is not fun and nothing at all like what I have been used to in my years with TCU. Going to be a real pain for people like us who are 60 miles fyom the nearest

by Jammmmmmmmmmmaaaaannnnnnn

Worst banking app I have ever had the misfortune of using. Refuses to connect anytime I am connected to any WiFi, whether it be home, work or restaurant WiFi. Once I am finally able to log in half my accounts don’t even show up. 29 times in a row of logging in I have had to “remember” my phone. Still have to sit there and wait every time to get a text message to verify. Never had problems with the old TCU app. Worst decision the credit union has done. Will be emptying my accounts and going somewhere else. 25 years of banking with one credit union down the drain.