Who app not working? crashes or has problems?

Who Status

Published by BOSTA TECHNOLOGY PTE. LTD.

It is a video chat app for making new friends, finding new friends! Find friend
easy and fast with millions of people and friend around universal，mobile
Streaming Meet Daily new people. Live video chat with people around the
world You can make live video chat on your phone anytime and anywhere.

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Common Who Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Who app on iOS and Android devices. Solve all Who app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Who iPhone Issues and Solutions

Who iOS app crashes, not working, errors
Who iOS app network issues
Who on iOS has black/white screen

Who Android App Issues and Solutions

Who has errors/crashing/not working
Who server network connectivity issues
Who has black screen

Who iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Who app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Who app crashes or not working on Iphone (iOS):

Close and restart the Who app on iPhone
Update Who app to the Latest Version for iOS
Uninstall and reinstall Who iPhone app
Update your iPhone to the latest iOS version

Fix Who on iPhone unable to connect to server/internet connection issues::

To resolve Who network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Who black/white screen (blank screen) on iPhone:

Follow the Who iOS app troubleshooting guide Here →

Who Android App Issues and Solutions

Fix Who not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Who app issues:

Force Stop the Who App
1. On android, goto "Settings" » click Who app. » click "Force Stop".

Update Who to the latest version on PlayStore

Clear Who App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Who app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Who.

Fix Who unable to contact server/ Who internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Who » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Who » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Who on android.

Solve Who black/white screens issue on Android:

Follow the Who android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BOSTA TECHNOLOGY PTE. LTD., developers of Who.

100% Contact Match

Developer: Engagement Technologies Ltd

E-Mail: [email protected]

Website: Visit Who Website

54.55% Contact Match

Developer: Engagement Technologies Ltd

E-Mail: [email protected]

Website: Visit Engagement Technologies Ltd Website

About this app

Payment deduction will be made from Apple iTunes account within 24 hours before expiration, subscription period after successful deduction will be moved till another subscription period. 6. If you need to cancel your subscription, please go to Apple phone "Settings" -> then to "iTunes Store and App Store" -> click "Subscribtions", select "Cancel VIP Subscription". Subscription service: 1 month VIP(1 month), 2 month VIP(2 month), 3 month VIP(3 month). 2. Subscription price: 1 month VIP subscription is $9. 99/month, 2 month VIP subscription is $12. 99/month, 3 month VIP subscription is $19. 4. It is an excellent online video chat app，with real-time video chat, and connect with anyone from the anywhere in the world. 1. Payment: After user confirms the purchase and payment, it will be added into users' iTunes account. 5. It is a video chat app for making new friends, finding new friends! You can make live video chat on your phone anytime and anywhere. Find friend easy and fast with millions of people and friend around universal，mobile Streaming Meet Daily new people. Provide VIP mode, get VIP exclusive identity, you can check the people this app like you, and get free gold coins. 3. If the subscription is not cancelled at least 24 hours before the end of the subscription period, the subscription will automatically renewed.