Whova app not working? crashes or has problems?

Whova Status

Last Updated on 2025-02-13 by Whova Inc.

I have a problem with Whova

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Something else

83.3%

Crashes

16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Whova Problems 🔥

- Some participants experienced audio and visual difficulties

- Clicking on chat pop-ups can remove you from the session

- Whova tech support is not reliable and blames issues on the user

📋 5 Reported Issues:

Brian Berg 2023-11-08

On neither the iPhone app or the Web app am i getting the full list of documents that have been downloaded to the CVID Conference event.

Agnes Kane 2023-06-21

It keeps crashing every-time I open it.

Chris 2023-06-07

I am at an online conference, using WHOVA with my work laptop. My screen keeps flickering as if it's ready to crash. It's very hard to attend the conference.

Corialise Pence 2022-06-29

On the app it says it is showing in my time zone, however, it is not showing in the correct timezone. I know that my events today start at 9:00am it is showing them as showing at 12:00pm

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Tsungirirai Lucia Paridzida 2022-04-18

Whova is not installing on my phone

Showing 1-5 of 5 reported issues:

Have a Problem with Whova - Event & Conference App? Report Issue

Common Whova Problems & Solutions. Troubleshooting Guide

Table of Contents:

Whova iPhone Issues and Solutions

Whova iOS app crashes, not working, errors
Whova iOS app network issues
Whova on iOS has black/white screen

Whova Android App Issues and Solutions

Whova has errors/crashing/not working
Whova server network connectivity issues
Whova has black screen

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Whova iPhone Issues and Solutions

How to fix Whova app crashes or not working on Iphone (iOS):

Close and restart the Whova app on iPhone
Update Whova app to the Latest Version for iOS
Uninstall and reinstall Whova iPhone app
Update your iPhone to the latest iOS version

Fix Whova on iPhone unable to connect to server/internet connection issues::

To resolve Whova network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Whova Android App Issues and Solutions

Fix Whova not working on Android, crashes, errors or is unresponsive:

Force Stop the Whova App
1. On android, goto Settings » Whova » click [Force Stop]

Update Whova to the latest version on PlayStore

Clear Whova App Cache and Data:
1. On android, goto Settings » Apps » Whova » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Whova.

Fix Whova unable to contact server/ Whova internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Whova » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Whova » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Whova