Atelier Status

Last Updated on 2021-04-01 by Sertifier

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Common Atelier Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Atelier app on iOS and Android devices. Solve all Atelier app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Atelier iPhone Issues and Solutions

Atelier iOS app crashes, not working, errors
Atelier iOS app network issues
Atelier on iOS has black/white screen

Atelier Android App Issues and Solutions

Atelier has errors/crashing/not working
Atelier server network connectivity issues
Atelier has black screen

Atelier iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Atelier app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Atelier app crashes or not working on Iphone (iOS):

Close and restart the Atelier app on iPhone
Update Atelier app to the Latest Version for iOS
Uninstall and reinstall Atelier iPhone app
Update your iPhone to the latest iOS version

Fix Atelier on iPhone unable to connect to server/internet connection issues::

To resolve Atelier network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Atelier black/white screen (blank screen) on iPhone:

Follow the Atelier iOS app troubleshooting guide Here →

Atelier Android App Issues and Solutions

Fix Atelier not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Atelier app issues:

Force Stop the Atelier App
1. On android, goto "Settings" » click Atelier app. » click "Force Stop".

Update Atelier to the latest version on PlayStore

Clear Atelier App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Atelier app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Atelier.

Fix Atelier unable to contact server/ Atelier internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Atelier » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Atelier » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Atelier on android.

Solve Atelier black/white screens issue on Android:

Follow the Atelier android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sertifier, developers of Atelier.

About this app

Medium is a great source for blogs, Youtube is another source for learning but dream of a centralized learning hub that tracks your skills development at every step with a personalized RSS. Begin productive learning daily with a curation of daily learning content with articles, blogs, and videos. this app application is the ultimate source for skills masterclass.