Pikmykid Parent Reviews

Pikmykid Parent Reviews

Published by on 2024-04-17

🏷️ About: The 2021 Pikmykid app is a comprehensive solution for managing your child's pick-up schedule from school or child-care center. With this app, you can easily manage carpools, delegate pick-up duties to friends and family, get real-time alerts on bus-riders, after-school programs, and more. The app also allows you to communicate directly with your child's school.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
66.1%

😎👌🔥 Positive experience
18.7%

🙄💅🫥 Neutral
15.2%

~ from Justuseapp.com NLP analysis of 519 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app is convenient and quick to use for picking up kids from school.

- The new UI is better and simpler to navigate.

- The support team is quick and helpful.

- The app allows for easy changes to dismissal plans.

- The idea of the app is great and has potential.



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

3.7 out of 5

Doesn’t work

2022-05-29

Not sure the purpose of PikmykidParent and why a school would pay to use it. It tells the school you are on the premise but then an administrator from school has to manually tell PikmykidParent your “here” and thus release the child.

Not sure how it’s any better than the admin just calling in when you arrive since they have to punch it into PikmykidParent

Waste of time.

Hot garbage

2022-06-30

Logins fail. Parents don’t show up as authorized. Adding an delegate never shows on the other account. Not sure PikmykidParent does anything except take up space and download your location data. Seems to be more spyware than parent tool.

Not user friendly

2022-07-31

Not at all user friendly. App doesn’t flow smoothly for a user to use. All I heard on the first day of school were parents complaining how complicated this application was. Who ever designed PikmykidParent clearly didn’t test on regular users

Pick My Kid app not so good

2022-09-01

If I could give PikmykidParent a Negative set of Star I sincerely would. Like Four negative stars!
It really is crap at very best. It has a tendency to drop off ask you to re-enter all the information from scratch and of course that’s when you were in a car line waiting to pick your child up. Then there’s no provision for a teacher to notify the classroom you’re ready to pick your child up. And with that lack of ability you have confusion and delay, which screws everything up. So I don’t know why Saint Joseph Catholic school of Winter Haven Florida would continue to utilize this application. I know they’re a smart school but they are certainly demonstrating a great deal of stupidity by utilizing this particular application!!!

No real App support

2022-10-03

Had an issue with PikmykidParent . The school and I already got to the bottom of it and it is a problem in PikmykidParent .

Well I emailed the support and they forwarded the whole email chain back to the school (which I did not want). They said it’s a personal issue and not an app issue. The problem is that PikmykidParent Portal on the school end is jacked up and needs fixing. Yet instead of actually looking at the problem they just forwarded to the school and said “this is a personal problem”.

I wish my school would use an app that works and offered support instead of a cop out.

Horrible

2022-11-03

I have been trying to announce for pick up for my child for months and the school not nor customer support have provided any resolution. My child shows up but when you click announce it says no child to announce. It’s really a waste in my opinion if it’s not going to be executed correctly. I am not the only parent at the school having this issue. If it is a school issue the company sees the complaints so they should reach out to the school whom they made the deal with to use and app and educate them on how to fix common errors.

Find better things to do in life then collect info parasites

2022-12-05

I do not agree to your terms, I do not consent to any of your specifications. Why do you need my email and my phone number? I am forced to use you from the school without any regards of my opinion/wish/agreement. So no, I do not agree to any of your terms of use of your app. The money you get from collecting/selling/using our information to be the reason you will never find peace in your life and the next.

And don’t worry I am taking it up with the school too.

Useless

2023-01-05

Updated to the lastest version and now I’m not able to log in. Tried resetting my password but the reset email does not come through. Tried using their online chat but it’s just a useless bot. Emailed support, no answer. Tried calling the support number on their website but the number is not in service and no one picks up the other numbers listed. I will highly recommend that my child’s school stop wasting our money on this half baked application!

Useless garbage… totally broken

2023-02-06

I love the idea of PikmykidParent, and it would be amazing if it ever worked. Unfortunately, since the day I installed it I have had nothing but trouble. Sometimes PikmykidParent crashes when I open it, other times I just get a white screen. While this is annoying by itself, it is infuriating when I am standing in the rain trying to convince daughters came that I am ,in fact, her father and not trying to kidnap my own child.

Can’t even register

2023-03-10

My wife and I were setting up our accounts and mine froze during setup and I can’t complete it and it will not recognize my email to change password but when I try to set up another account it says my email is being used and the phone number is a joke no answer or call back

Needs additional funding for better programming.

2023-04-08

PikmykidParent isn’t all the way there, why it’s chosen for any school beats me. PikmykidParent is glitchy, have had the white screen issue mainly, the issues seem to mostly stem in the delegation tab. When signing up as a delegate the process for adding a child is insanely complex and often times doesn’t work. PikmykidParent overall is incredibly frustrating, and that is coming from a 19 year old studying a bachelors in cyber security. Please consider switching to a different platform if you are a school considering / using this until PikmykidParent is improved. If you are a parent who is signing up to pick up your child, I wish you the best of luck.

Love idea… Would like to see more though

2023-05-10

The idea of PikmykidParent is great! But I just think it needs to be expanded a little more. It asked for a lot of information but it doesn’t seem to utilize in the application of PikmykidParent /program. Both parents should have full access and if for some reason a child isn’t picked up on time, notification should go immediately to the other parent and emergency contacts. I know it just really seems like it says when the chow was picked up but there’s no notification if the child is not picked up by the parent that was supposed to pick them up. Not sure if that’s left up to the school to do but having an app for something like this would feel more assuring if you got a notification for any of the important notices for your child, pick up or no pick up. So you know your child is not standing out somewhere alone etc. because if not then the other parent is counting on hearing from the parent picking up the child which makes the notification a moot point if you still have to do all of that work. If something happens to the parent picking up the child, such as a car accident, which may leave them on able to call, at least the other parent (& emergency contacts ) knows something is off if they are busy at work.

Customer support is fast and responsive!

2023-06-10

New parents of new kid at school, and only my wife was uploaded into PikmykidParent . I was able to sign up, provide our daughter’s info, and PikmykidParent ’s team connected me in PikmykidParent with our daughter too! Fast response, less than a day, with an email confirmation back to me. Haven’t used PikmykidParent yet, so this rating is based off the support side of things. Thank you again!

Great just needs one thing

2023-07-12

Picking up 3 kids and having to say all three different numbers is hard to memorize. There should be like a 4 digit family number that connects to all 3 kids for better convince.

Great new design

2023-08-12

As a user of the previous version I have to say this new ui is better, simple and it works.

Love this app!

2023-09-13

PikmykidParent is easy to use and if you have issues the support team is quick and very nice!

Easy app

2023-10-15

I use PikmykidParent for one child and it’s been super easy to use and make changes to her dismissal plans.

New app much better

2023-11-15

Works great with the new version. Interface makes sense now. Does what it’s supposed to do.

Pick my kid

2023-12-17

My grandson is often picked up at school and I find this an amazing idea! Hastings Malory has it down pat as far as I’m concerned!

Satisfied grandparent

5 Stars Only Because The App Isn’t the Issue

2024-01-17

So, PikmykidParent … In my opinion, it’s great! For the day that I was allowed to use it, it was convenient and quick to get my kids to the car pibe to be picked up.

My problem is with the school. This is why I didn’t change my rating for PikmykidParent , because I know it works. Problem is, at this point, we have PikmykidParent for nothing. The school turned off the announce feature which allows parents and guardian to call for their kids without giving a number or posting an obstructive card in the window. The school’s reason? Too many parents called their children too early and too many kids were having to walk the car line to find their rides.

No effort was made to re-educate. The school just gave up. Now, this whole push they made to have every parent download PikmykidParent was pointless because they turned off the best feature.

At any rate, great app!

Not functional

2024-11-16

Only get a white screen when I try to open PikmykidParent .

Update leads to white screen

2024-11-16

I can no longer see anything just a white screen

It’s not working

2024-11-16

It doesn’t open up in my phone



Is Pikmykid Parent Safe? 🤗🙏


Yes. Pikmykid Parent is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 519 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.7/5 . Justuseapp Safety Score for Pikmykid Parent Is 22.0/100.


Is Pikmykid Parent Legit? 💯


Yes. Pikmykid Parent is legit, but not 100% legit to us. This conclusion was arrived at by running over 519 Pikmykid Parent User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Pikmykid Parent Is 39.9/100..


Is Pikmykid Parent not working? 🚨


Pikmykid Parent works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Pikmykid Parent? Post a Review




Features

- Automatically sequence your car in the car arrival queue

- "Announce" all the kids you are picking up, including those delegated to you

- Schedule the dismissal for each school day in a calendar

- Schedule and manage carpools

- Get real-time status updates on your kid's dismissal

- Delegate pick-up duties to friends and family with time-bound authentications

- Easy and quick child-care pick-ups

- Real-time alerts when your kid boards the school bus/departs for after-school program

- Real-time alerts when the bus is running late

- Secure mobile authentication protocol for kids' safety and security

- Last-minute changes to pick-up mode or early dismissal are easy to manage.

  Customer Service/Support
Developer:
PikMyKid

Contact e-Mail:

Website: