NFT GO: Creator & Marketplace Reviews

First time using app was yesterday, created 3 NFTs and sold out within hour or 2, however 2nd and third sale my gems were delayed in hitting my acct so I contacted support via email link and they corrected overnight(24-48hrs response time) so if you experience problems with gems not accurately reflecting sales I would give it a little time and if you can not wait just shoot them an email follow the suggested directions and hopefully you’ll have a positive experience as I did. Remember this is technology in a human experience both have their glitches. I am a little concerned about the gem aspect, I would like to hear back on how to redeem gems into actual currency. Please tell me this is possible. Good luck creating and selling!!

I love NFTGO! I have been able to send all of the NFTs I have purchased here to my MetaMask wallet except one. I tried to send that one multiple times but I was getting a message saying ownership could not be verified. I then emailed support for NFT GO and they resolved it by reimbursing my gems. That works for me, I can buy a different NFT with the funds since that NFT seemed to not actually belong to me. I highly recommend NFTGO and, if you have any trouble or if you don’t understand something contact customer service, they respond quickly and are super helpful!

As a new user as well as advocate for NFT and NFT Go, I had a problem occur where I sold my first NFT (such an awesome feeling) but didn’t receive the Gems. With the help of Vanessa I was able to get my gems redeemed as well as once again have hope. Without her help and good email communication, I would have deleted NFTGO and had a negative relationship to your field of company and work. I am thankful for great customer services and a am glad that NFT is loyal.

Thanks Vanessa!

I wish I would have read the reviews first. I bought three NFTs. Was wondering why I can’t transfer to MetaMask. I’ve tried every said solution. But, just like everyone else; same results. I try to Google some of the NFT’s for sale or on other websites and they are hard to find. If you type In a NFT sold on NFTGO , in google, you’d get known and official versions of these NFTs. That makes me think NFTGO is a scam. The NFTs has no utilities, and they are easily minted. I’m not gonna even try to ask for a refund or any other solution to getting them moved. Just gonna take this loss and learn from it. Deleting NFTGO as well. Can’t do anything with the NFTs anyway. Avoid NFTGO, do not buy anything.

Edit: As I’ve said before, I tried every said solution to move my NFTs. The solution you offered doesn’t work. Everyone else is saying the same thing.

Why isn’t there a settings button?

How come the NFTs you list can’t be found on any other NFT site?

Why do we need gems to buy? As far as I know, thats not how NFTs are sold.

How come the NFTs I search for on your site, through google are never found in Google?

If this isn’t a scam, then I don’t know what is.

NFTGO is ok but needs some upgrades. I purchased gems that never arrived to my account but the cost was removed from my bank account. Never got my NFT. No support contact on the site. Just a bunch of pointless support post that are not related to this error. No support to get my funds returned and at it’s been over a week and my funds are STILL not returned. Apple shows the purchases went through but I never got my NFT or gems. Apple has had to step in and investigate this issue which is now in progress. People are spending lots of money on this site so for funds to be stuck or taken without getting what you paid ....that’s a MAJOR problem. I’m still wondering wheres the 100’s dollars taken from my account.

Obviously I seen all the issues and problems people were having. If you buy an nft on nft go, you have to do a few steps to get it in your meta mask wallet. I had to change my wallet network from etherum main network to a different polygon network I used matic network and it let me import my nft. But I had to click import on meta mask then put in the id and my wallet id. Every time it said I had the wrong address in there until I changed it to polygon then it worked

I like NFTGO but the last 2 times it says you have got the nft and even takes the money but it is 3 weeks now and still no nft’s Then the last time I got some diamonds paid for it but newer received the tokens I have asked apple for a refund but no word from them too !!! I have sent gmail messages to NFTGO but they don’t respond so now I am doing this

I was looking at NFTGO. No price. I didn’t find it interesting since these NFT are minted and displayed in other legit companies like open sea and Rarible, and other blockchains. I didn’t realize you would charge me $35 when every NFT you have posted looks like it was copied and there is NO author information or really any identifiable blockchain address. None of these are worth more than the digital picture and they are probably going to be sued for using someone else’s art. Please refund my money. There is no way I’d buy anything here. Anyone who wants to mint would not do it through NFTGO.

Either give me my gems in return for all the dud nfts you guys have sold me or I will never buy another NFT off of your again!!! This is app is a SCAM people do not waste your money with them they will take it and give you duds in return which you can’t do anthing with you can’t list or sell them or even transfer

I purchased 40 gems for $100 and bought a “Bored Ape 3D” NFT with it. I got confirmation in NFTGO that it was sold to me but it never showed up in “My NFT’s”. I figured it would just take some time to show up but the next day I purchased another NFT and it showed up in “My NFT’s” right away. At the moment, I payed $100 for 40 gems, purchased an NFT but never received it and it’s impossible to find an email/phone number to contact NFT GO, even though the in the responses to other reviews of people having similar difficulties it says to contact the email we were sent. There was no email sent either times. Please help!

Spent 300$ was super excited ! I own it and it even says I own it cause it has my meta mask address but it doesn’t allow me transfer to my meta mask , Apple shouldn’t allow people to create false apps , Apple make the world a better place and sue this company cause in the pandemic we are still in people can’t afford to lose money or be scammed ! Whoever owns NFTGO is very greedy

Revised to 2 stars. Wallet issue was resolved but instructions and support documents are lacking. In this case, app delete and recovery was required for it to actually work.

*Original Comments* NFT Go offers instructions on how to transfer NFTs for resale. However, their process doesn’t work and they have failed to respond to multiple reports of this issue. They could clear things up quickly with an addition to their ‘Help’ pages but that hasn’t been forthcoming. Do not use NFTGO.

I don't comprehend NFT being considered having value.
Maybe NFT will complete with the rest of the world's emoji financial language
Financial literacy has never been a topic taught by the American public school system people come from all over in search of better life in peace and happiness. Revelation kjv doesn't make the the world economic collapse sound to pleasant either. What is a 36 year old human to do presently with the knowledge an American public school system has allowed one to possess?

I’ve had NFTGO for a couple months now and I’ve sat back and watched as a lot of projects got bought up until I finally decided to purchase a NFT but first I had to purchase NFT GO’s currency which is like some gems. I followed through with the transaction and NEVER RECEIVED my 100$ of gems. Ended up missing a lot of opportunities because of me sitting there waiting for them so that was very dissatisfied. But if you can actually get your gems then maybe it’s not bad after all.

I’ve purchased a Nft previously and it was almost instant and it was great. We’ll recently when apes dropped presale I went to purchase, got the gems, and purchased one with confirmation and were on day 3 now of me not receiving it and gems gone. Also I go in the faq page and it says email us if it’s been 3 days but doesn’t state an email at least I havnt found one. Now I’m at a point of requesting a refund of 108$ because I believe to have missed a great Nft project due to this transaction error I don’t feel comfortable continuing further with NFTGO.

For everyone struggling, go to The FAQ page that can be found online by keyword. Follow instructions to transfer NFT. Be mindful of what network you are on as well. I had many of the same issues at first, but eventually figured it out. I paid half of what the same NFT cost on OpenSea. You have to do your due diligence in researching on Discord and comparable outlets.

There must be only 3 people answers emails or else this platform is getting bombarded with emails about the many issues from NFTGO. Over 3 times now and just the last 2 months I’ve gotten an 404 error. Took them a min to update NFTGO for customer support. I cam get a response from them within 24 hours amd they don’t vet the collections to ensure NFT’s aren’t getting duplicated and resold. Yea my nft has been resold twice on this platform and they have yet to respond. I done with putting money into NFTGO. Just by directly from OPENsea or Rarible.

There should be an actual account setting or menu to allow you to sign back in or out. I made a purchase and the Gems did not show up in my account, even after 24hrs passed. There should be a settings menu where we can see pending purchases and report a purchase problem straight from NFTGO not our bank. I waited 24hrs for my gems to appear and now that they haven’t, I have to wait another 24-48 hours from my bank to issue a refund. NFTGO has so much potential, it has a long way to go.

This was my introduction to the NFT space by downloading your app. Overall NFTGO is user friendly. But I have come across an issue with NFTGO . Be more specific NFTGO crashes when I attempt to transfer my purchases NFT from NFTGO to my wallet by following your instructions on how to properly execute. Main thing is there is no clear method on NFTGO of how to get customer support for your app. My hope is that you are able to read this review and contact me or provide a method I can reach some support to fix the issue. Thank you

Not a scam. The user that said that didn’t know how to assign the nft to a wallet. I wish the developers would add a commission to the art uploaded. Other than that you get front page unlike these huge sites trading hundreds of millions worth $’s in NFTs. These other huge sites ignore the new NFTs and just give spotlight to the leaders and winners. So kudos to NFT Go for new upload spotlight!

NFTGO would be great if the minting process was not super long. I created a NFT for Ethereum. That NFT is still pending and it’s been over a 2 days. I feel like it’s waste of money. I have not tried to use the other platforms yet for fear of the same thing happening again.

I’ve been waiting three days for my NFTs to be published. It states that it takes a few minutes to a few hours. There have been no updates. I paid a fee for the “gems” in order to publish. So, I’m currently out about $130 with no way to ask for an update. Seems like a scam to me.

I’ve tried looking at other reviews but for some reason they are not visible. I did see one gentleman say he had been waiting over 12 hours as well. But oddly enough that review has since been hidden.

I’ve been waiting 2 days for my NFT to mint. I bought the gems and used Ethereum main net. Not only that you double charged my apple account and now I’m having to deal with that through a review. Pretty sad. Put some more effort into your app. U had no problem double tapping me for payment but can’t mint for 2 days. Cmon that’s ridiculous. I’d
Like my money back for the double tap. Thanks hopefully you don’t as long as your app to reply.