SyltRIDE app not working? crashes or has problems?

SyltRIDE Status

Last Updated on 2022-04-20 by Door2Door GmbH

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Common SyltRIDE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SyltRIDE app on iOS and Android devices. Solve all SyltRIDE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SyltRIDE iPhone Issues and Solutions

SyltRIDE iOS app crashes, not working, errors
SyltRIDE iOS app network issues
SyltRIDE on iOS has black/white screen

SyltRIDE Android App Issues and Solutions

SyltRIDE has errors/crashing/not working
SyltRIDE server network connectivity issues
SyltRIDE has black screen

SyltRIDE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SyltRIDE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SyltRIDE app crashes or not working on Iphone (iOS):

Close and restart the SyltRIDE app on iPhone
Update SyltRIDE app to the Latest Version for iOS
Uninstall and reinstall SyltRIDE iPhone app
Update your iPhone to the latest iOS version

Fix SyltRIDE on iPhone unable to connect to server/internet connection issues::

To resolve SyltRIDE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SyltRIDE black/white screen (blank screen) on iPhone:

Follow the SyltRIDE iOS app troubleshooting guide Here →

SyltRIDE Android App Issues and Solutions

Fix SyltRIDE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SyltRIDE app issues:

Force Stop the SyltRIDE App
1. On android, goto "Settings" » click SyltRIDE app. » click "Force Stop".

Update SyltRIDE to the latest version on PlayStore

Clear SyltRIDE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SyltRIDE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SyltRIDE.

Fix SyltRIDE unable to contact server/ SyltRIDE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SyltRIDE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SyltRIDE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SyltRIDE on android.

Solve SyltRIDE black/white screens issue on Android:

Follow the SyltRIDE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Door2Door GmbH, developers of SyltRIDE.

About this app

Egal, ob du einen Tagesausflug machen willst und keine Lust hast, deine Unternehmungen an einen Fahrplan anzupassen oder ob es schnell und kostengünstig zur Arbeit gehen soll. Nachhaltigkeit ist uns wichtig, deshalb fahren unsere Fahrzeuge emissionsfrei und werden mit Ökostrom geladen. Einfach in der App den Startpunkt und Zielort eingeben, und unsere geschulten Fahrer machen sich umgehend auf den Weg. Die this app App berechnet außerdem schon vor Fahrtantritt den Preis, damit es nicht zu unangenehmen Überraschungen kommt. Mit this app kommt jeder flexibel und sicher an sein Ziel. Deine Sicherheit geht vor. Der erste Ridepooling-Anbieter auf Sylt - this app. Wir haben daher ein eigenes Hygienekonzept entwickelt. -Medizinische Masken sind Pflicht (OP-Masken, FFP2-Masken, N95-/KN95-Masken). -Die Fahrzeuge werden in festen Abständen gelüftet. -Regelmäßige, 90-minütige Desinfektionsvernebelung der Fahrzeuge. -Die Bezahlung der Fahrt erfolgt kontaktlos über die App. -Auf Nies-und Husten-Etikette wird stets geachtet.