You Lens Status

Published by SCANNER TRANSLATOR LIMITED on 2023-06-08

Unleash the power of exploration with You Lens, your intelligent visual
recognition app for iPhone and iPad. Whether you're trying to identify a
mysterious plant, find the name of a famed actor, translate a document, or
deepen your search through an engaging chat, You Lens is your window to the
world.

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Have a Problem with You Lens - AI Search by Image? Report Issue

Common You Lens Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot You Lens app on iOS and Android devices. Solve all You Lens app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

You Lens iPhone Issues and Solutions

You Lens iOS app crashes, not working, errors
You Lens iOS app network issues
You Lens on iOS has black/white screen

You Lens Android App Issues and Solutions

You Lens has errors/crashing/not working
You Lens server network connectivity issues
You Lens has black screen

You Lens iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever You Lens app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix You Lens app crashes or not working on Iphone (iOS):

Close and restart the You Lens app on iPhone
Update You Lens app to the Latest Version for iOS
Uninstall and reinstall You Lens iPhone app
Update your iPhone to the latest iOS version

Fix You Lens on iPhone unable to connect to server/internet connection issues::

To resolve You Lens network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix You Lens black/white screen (blank screen) on iPhone:

Follow the You Lens iOS app troubleshooting guide Here →

You Lens Android App Issues and Solutions

Fix You Lens not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent You Lens app issues:

Force Stop the You Lens App
1. On android, goto "Settings" » click You Lens app. » click "Force Stop".

Update You Lens to the latest version on PlayStore

Clear You Lens App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "You Lens app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch You Lens.

Fix You Lens unable to contact server/ You Lens internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click You Lens » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got You Lens » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch You Lens on android.

Solve You Lens black/white screens issue on Android:

Follow the You Lens android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SCANNER TRANSLATOR LIMITED, developers of You Lens.

63.16% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit You Lens Website

About this app

Whether you're trying to identify a mysterious plant, find the name of a famed actor, translate a document, or deepen your search through an engaging chat, You Lens is your window to the world. - AI-powered Visual Recognition: Identify objects, plants, animals, and celebrities in an instant with your device's camera. - Intelligent Chat powered by ChatGPT: Amplify your search with our in-app chat that can provide deeper insights and information on your queries. - Dedicated Search Sections: Enhance result accuracy with specialized sections: Flowers, Celebrities, Objects, Translation. - Image and Document Translator: Convert images or documents into translated text with our OCR (Optical Character Recognition) feature. - Discover and Learn: Boost your knowledge by searching the names of flowers, celebrities, or objects. Unleash the power of exploration with You Lens, your intelligent visual recognition app for iPhone and iPad. Embark on your discovery adventure with You Lens, a fresh approach to knowing and learning more about the world around you!