Company Name: CM MentalGrowth Ltd
About: No need for cosmetologists and expensive skin care products! You need only a
mirror for the best face building and toning of facial muscles.
Face Yoga is an
app designed to give you the best possible facebuilding experience.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
E-Mail: support@mentalgrowth.app
Website: 🌍 Visit Mimika Website
Privacy Policy: https://faceyoga-oregon.s3.us-west-2.amazonaws.com/legal/Privacy.pdf
Developer: MentalGrowth CM
https://mentalgrowth.app/faceyoga/privacy_policy.pdf
You charge me $45.87 on 4-12-25 on my Capital one Card. I did not buy anything from you, this is a mistake; PLEASE CREDIT ME at ONCE. I will reported as a fraudulent charge, today.
I did not sign up for this...charged me $76.49 and I have no idea what it is for. They are telling me to cancel from Mimika or Youth. If I had never heard of them, why would I have their app? They can't even tell me which one I need to cancel from. This is fraud.
Mary Troyan Ritacco, please cancel my account. If this does not work I will report the business to the Better Business Bureau. Please let me know if you need any further questions for me.
Hello I noticed charges on my my visa card of 19.99 on March 5, 2024, and again on April 5, 2024. Please stop this as I did not make these these purchases - I have contacted my attorney. I request that these two charges be put back on my account, and that you cease and desist any future withdraws. I wish you no ill will, however, I will not pay for something I did not purchase. Why is it that you do not have a phone number that I can contact so I may speak to someone. Kind Regards, Karan Tressler
Good afternoon, This is my 3rd attempt to reach you regarding the overcharge. I signed up for 3 months of Face Yoga for a total of $29.99. In addition to that amount, I was charged $9.99 twice for a Mimika e-book that I did not agree to purchase, nor authorized payments for. 1. Invoice # ABB56EEF-15416 Mimika Premium $29.99 Receipt # 2970-3019 – Feb 17 – May 17, 2024 2. Invoice # ABB56EEF-15417 Mimika ebook $9.99 Receipt # 2427-9628 3. Invoice # ABB56EEF-15418 Mimika ebook $9.99 Receipt # 2295-9409 I sent a message and received a text message back on Sunday2/18/2024, at 1:12 pm, advising me that a Customer Service Representative would assist me in the next 24 hours. During the weakened, this time may extend. Ok, fine, but as of 8:02 pm yesterday nobody contacted me. So I sent a text message in reply to the original one asking somebody to contact me ASAP. Please cancel my subscription altogether as it appears that your Customer Service is non-existent and I do no appreciate being ignored when you cheat me out of my money. Please cancel immediately, I have not started your exercises yet, so I have not used your application. Kind regards, Julia Petrov 215-512-6235
Cancel !! I barely tried & in Sept & have tried cancelling since!! Credit Card sent me an Alert & NO I did Not approve a renewal .
I want to unsubscribefrom your face yoga app. I did not enroll for repeated charges
This app does not work also does not have a profile or page to cancel. This is a fraud. I did not sign up for repeated charges. You don't let anyone cancel and you keep charging I want a refund
I have contacted the support. They asked about my email address to verify me, so I did. Now they're claiming there is no such e-mail in their users list and keep charging me every month
by Island Chickie
I subscribed to the $69 a year option, but kept getting an expired subscription notice, so I am unable to actually use it. I tried uninstalling and re-installing the app as well as restarting my iphone to no avail - it keeps giving me an error when I try to restore the purchase and in my subscriptions it keeps showing a yearly subscription - VERY disappointing and needless to say very difficult to get support or a refund … looked like a really cool app, but pointless if u cant use it … hope I can at least get my $69 back!!
by Descara56
I pay for a year subscription when I try to use the app . There is a requirement to pay again. I need my money back. There is no contact information. No confirmation of your purchase but they received your money this is operating as a spam.
by Kelbelle73
Was looking for more of what the ad promoted: facial exercises. Instead the focus was more on skin care and pricey upselling.