Contact Glo Yoga and Meditation App Support

by ArtKid29

I have loved Glo for 8 years, and have used it almost daily during that time. It’s truly been a lifesaver since the pandemic. I tried using the app with my Apple Watch to streamline my workout/fitness documentation hoping it would build on my previously great experience. Sadly it’s so disappointing. The past few app versions have had very poor streaming with the app frequently crashing. Most frequently though, I use my iPhone to stream a class and when it’s done, swipe up anc lose the Glo app to make sure the time is logged correctly. BUT the app still runs on my watch, opening by itself and prompting me to select a class. Even when I push the dial and “close” the app on my watch it still logs it as “workout” time. My rings are messed up, my fitness times log workouts of sometimes 30+ hours. It’s useless now. After submitting multiple service tickets to Glo, I’ve updated both my Phone and Watch and it still happens. Please fix this! 🙏

by Frustrated Subscriber Number 2

I’ve subscribed to YogaGlo since 2012. It was really good then, and it’s only gotten better since. Although the number of teachers has grown a lot, I find myself going to the same 4 teachers. And even though I do end up repeating classes, there’s enough variety so that it never feels too repetitive or boring. The time flexibility makes it easy to maintain a regular practice.

I would give a 5 star rating but the app isn’t the greatest, and since this is an app store review, I’m deducting a bit for that. I use the note function to keep notes for myself about specific practices. A number of years ago, they did a refresh of the app and the note function was jettisoned. In the process, all of my carefully kept notes were deleted. A little while back, the note function was restored. I thought my notes would be safe, so I started to keep notes again. Recently, for some unknown reason, over half of my notes mysteriously disappeared. I’m disappointed to see this second loss of notes. I wish the people who handle the Glo app would do more to take good care of their users’ records.

by Fanny Y.

The content and the teachers on Glo are top of the tops. Amazing classes, well filmed, love the live streaming! It makes me feel like I'm in the yoga studio with the teachers. The content is diverse with different styles of yoga and pilates, from vinyasa to Ashtanga and conditioning.

The app is another story - needs so much more UX work for mobile and apple TV - NOT intuitive or user friendly. The content organization is messy and hard to find classes - not sure of the differences between classes added or saved to library. Please make it easier for the users to browse classes! The live streaming is great when it works, sometimes it doesn't run as smooth. Goal setting on the app seems like a great idea for user insights but it needs count properly, currently it doesn't count for the live stream classes. It'd also be great if it counts the metrics on how many classes I've done total, regardless of the platform - mobile, apple TV and watch, etc. Lots of room for improvement for the digital products!