Company Name: Masug Portfolio Corp.
About: EASY YOGA WORKOUTS TO LOSE WEIGHT
► Smart trainings plans
► Visible
results
► Guided exercises
Yoga-Go combines customized fitness and weight
loss plans giving users an all-inclusive, anytime/anywhere solution to build a
toned and sexy body, maintain balanced emotions, and harmonize their life.
***
WITH YOGA-GO YOU’LL GET
• Exercises focused on weight control, figure
sculpting, and mind and body health
• Fat bu.
Listed below are our top recommendations on how to get in contact with Yoga Go: Workout & Exercises. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Yoga Go: Workout & Exercises. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
E-Mail: [email protected]
Website: 🌍 Visit Yoga For Beginners Website
Privacy Policy: https://legal.yoga-go.io/page/privacy-policy
Developer: WELLTECH APPS LIMITED
http://yoga-go.fit/privacy-policy.html
http://yoga-go.fit/terms-of-use.html
Cancel my subscription immediately and refund my money. I am tired of playing with the app.
I never subscribed to YogaGo please refund all monies charged Your immediate attention to this would be appreciated as I am 77 year old diabetic amputee on a fixed income
I did not realize that this was a subscription. Reading the comments, there are a lot of people that thought the same. I sent an e-mail and you supposedly cancelled my subscription but ignored the part where I asked for my $66.65 back. I don't know why it was so much. I was unable to use this due an injury.
I did not want this, I do not know how it got in my name but cancel it and send me my money back. I am telling my credit union to stop paying you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Send me something to know it was cancelled please and Thank you!!!
I did not realize that Yoga-Go would continue to withdraw from my account. Today two amounts both more than monthly amounts have been withdrawn from my account. How do I have these amounts returned and cancel Yoga-go.
I was charged too soon on March 20, 2024 & for $38.95 when there are lower costs. Please CANCEL my subscription @ the end of this billing by APRIL 20th
I never made a subscrition on yoga go app and I was charge 38,95 euros 3 times since january. I just saw this in my bank extract. I want a total refund please. Telma
Please cancel my “subscription”! Every month you take $39.+ from my Pay Pal account. You are thrives. I gotten in touch with you to cancel my account before but you keep stealing my money. I’m calling my Assistant States Attorney on you thieves. They have helped me before on thrives like you, scammers you are. I want you to return my $185.94 that you have scammed from me. I hope and should hear from you within this week or my next call will be the our Assistant States Attorney! Jane S.
I have been trying to cancel my subscription ($39.99 & $19.99) since late December but there is no phone number or email to get in touch with yoga-go-Please I need to cancel, as I am now retired and on fixed income, which does not allow for extras-I have spinal arthritis and can not do anything, at this point-the pain is excruciating, if I even try to walk-PLEASE HELP ME
I cancelled my subscription before the cut off date for being charged, but I notice on my bank statement you still charged me ,I am not happy with this at all. Alice Milne.
I do not want to subscribe to their yoga courses I thought I was purchasing a one time only session. Please ask them to refund the £38.95 into my bank account, because they have no contact details.
I ordered yesterday 2-26-24 chair yoga for 15.99 for first month. I canceled today for false advertising. Now you are charging me 38.95. It hasn't been 24 hours and you are stealing from me! This is all a scam! I am going to report this! I should not be charged at all!!!!!
I canceled the subscription around 1/17-1/20 and I was charged again 2/13 for $39.34! Which was way ahead of the 1 day prior to billing date! I emailed the support team which was an auto message on how to cancel and says if more help is needed to reply to that message! Why is there no phone number?!!!
Please cancel my subscription. I have never used it since I am retired an no longer work I am on fixed income and had no idea that you are charging me. I like to read about yoga but had no idea that you were able to keep my information even after I stoped using or reading about it. And the reason I did that is because I cannot afford using your system. So please cancel my subscription. Sorry for any misunderstanding. But I do not remember putting my information on your system such as my credit card number. Please show me where I put my credit card information.
I want to cancel my subscription! I was charged $38.95 to my bank debit card yesterday and I do not want a recurring subscription. I can’t use this now. My doctor says no please refund the $38.95 to me asap. Please I can’t waste this money I am a citizen on fixed income. Please refund my money. Thank you so much.
I want to cancel my su subscription but find no way to do it. CANCEL MY SUBSCRIPTION!!!
you cannot cancel subscription once they get a hold of your CC info
I paid $15.19 to recieve e Emails from yogago but no longer have access to the email address I gave. I need to cancel my subscription. Please contact me so I can cancel. Thank you
How and where do I cancel my subscription.
I recently signed up for the one-month trial membership, and before I could use it, the next day I fell on my front step and injured my neck. My doctor advised me to not participate in any kind of yoga or stretching exercises for at least a month, at which time he would re-evaluate the condition. I have REPEATEDLY tried to get in touch with these people at their "supposed" contact site.............it goes NOWHERE! How in the WORLD does anyone get to contact a real human?
I canceled my subscription within 24 hours and was assured it was canceled.. but money has been withdrawn from my account.. please correct this situation..or I will blast you on TikTok/ Twitter/Facebook. I do not like customer service lying to me!
Please help me get answers? I want to cancel my subscription
Cancel my subscription immediately!
For anyone who is having problems canceling a subscription, it's impossible. I finally had to call my bank and tell them to refuse payment. This company should be ashamed of themselves. NO CONACT PHONE NUMBER and even if you go to their website to cancel, they say they cannot find your account. I never leave reviews, but this company deserves this one. I am filing a report to the Better Business Bureau. THOROUGHLY DISGUSTED.
guys, just cancelled my subscription, hope i don't get charged from next month..if i do ..well i willget back to you
I have paid for monthly subscription and won’t let me in app. Pls can I cancel and refund
I want to cancel my subscription to Yoga-Go. Immediately
Need help to STOP Being charged. Does not appear as Apple subscription but receipt emailed. Please I need to cancel and stop being ripped off.
Can't contract them directly to cancel membership. Apple doesn't show them as a purchase so I can't cancel via apple.
I am also extremely frustrated in the beginning was fine I had day 1,2,3,4, and on now is stuck in one day
Hi I was doing daily workout for 5days. When I want to do on day 6, app wanted me to log in again. When I try to log in, it says the above email was not registered. I was able to do only 4 days after spending 75$. I really wants to continue this. Pls help
Bona tarda, vaig contractar un mes i no em deixa accedir a l'App per continuar.
Saya sudah melakukan pembayaran untuk 1 tahun. Tetapi saya tidak dapat mengakses layanan nya. Keterangan email tidak terdaftar
Hi Trying to log in and it says email not registered despite 12 months subscription which ends September 2021.
Yoga Go App what a rip off ! Paid for the years subscription and just the same as all these other posts it logs you out after a few weeks and you can’t contact and you can’t log back in. DO NOT USE YOGA GO APP ITS A RIP OFF
Very disappointed. Paid for the app and downloaded to my phone but can’t use it because it keeps asking me to log in and then says email address not registered. Seems many others reporting same problem. Can I have solution please or my money back! Thanks
Paid subcription 28.12.2020-yearly one and after changing the phone,I can not register any more:e malo not register etc.I need URGENT assistance so I could register to my app.I have payment confirmation so please be so kind solve this problem ASAP or I will have to take serious mesaures as when I am reading the above comments it seems like typical fraud !
Same problems as everyone else. Can’t access a workout and email is not registered plus trying to charge me again! . I will be contacting American Express to refute this charge and give me my money back Such bullshit!
Hi I have paid the monthly subscription and the app worked for all of 5 minutes😡. It now asks me to sign in every time I enter the app. When I try to sign in it tells me that the internet dropped and takes me back to the beginning of log in. I have checked my internet on several devices and it is not dropping out. I have also contacted my service provider who has confirmed that there is nothing wrong with my connection. Please fix it or refund my money ASAP.
I downloaded the app & paid the year subscription. on my cell phone. Would like to add the app to my ipad. It takes me directly to the questionnaires again and for payment. Also, the app doesn't allow me to update my credentials.
After trial (which I loved), I paid for lifetime subscription. Now I can’t get into the website beyond the subscription page. I do I get this resolved?
Same issue as others. Downloaded the app, paid..and now it is asking me to login and does not recognize my email.
I have paid for subscription for one year and have been using the app for 4 days, but now not letting me gain access and saying doesn’t recognise my email
I have signed up and paid but now I can’t access the app. It says I’m not registered. How do I cancel and get a refund
I paid for the app but it doesn’t recognize my email
Paid for the forever March 28th 2020 Tried to sign in and it doesn’t recognize my email
Same as the rest....paid for the year....can't log in. Doesn't recognize my email and no ability to log in. Just can go through the beginning of info to want my money again. Still waiting on them to reply and assist. Pitiful
I am trying to sign into the app and is saying there isn't an account associated with my email... I do not want to pay for an app I can't access. So I need it to be fixed or my subscription cancelled. This is very frustrating
I tried to use the app today and it took me to the “get started” page and when I tried to login it said it didn’t recognize my email address.
I payed fir 1 month but it won’t let me sign in it constantly goes to the gender and how go I am and the payment but. Any access anything else, what’s wrong?! Can I have my money back?!!!!
I can’t login in . It doesn’t recognize my email. I haven’t use the workout yet. I want a refund.
I just purchased the monthly plan but it doesn’t have an account login it says I’m not registered?!
I paid for a yearly subscription and I cannot log in. The app says it doesn’t recognize my email. I see everyone is having this issue. *** I see a class action lawsuit in the future if this issue is fixed... and FAST. ***. I read this app made $1 million dollars in January 2021!!
I have been using this for a week after signing up for a year's subscription. It now has asked me to login and does not recognise my email. I am now paying for an APP I cannot access. Please help
I have bought the membership for one year but after a few months I can't use the app any more! I cannot login to the app it say that my email is not recognized
I have paid a year prescription but when I tried to use the yoga go now when I am recovered from my health problem I was ask to pay again. Would return my money or activate my app? Thank you
I cannot access my account it’s says my email is not recognized. I was charged for the month without being able to access it.
Charged for a year I used for a day and cancelled ! I want my money back
The program is not recognized my email to log in . My subscription is good till 6/2022
I am having the same issues listed above. I cannot login to the app it say that my email is not recognized. Please correct this issue or I would like a refund because I cannot use the app. Thank you
I cannot open my app. It does not recognize my email but clearly I have paid for the app because my subscriptions reflect that i have paid for an annual plan. I need assistance in logging into the app.
Hi, I paid for the subscription in the 7th of Jan. Still can t use it because after i selected the answers to the questions being addressed and hit continue the workouts don t show up. If i select the wanted subscription again it just says i m already enrolled. I ve emailed your support address as well and no response so far....
I need to pay my premium
I purchased the app $ was deducted from my account. When I log in it says not registered email. i would like to use app. Please help!
I bought the app for my phone but can't open it - it just says I already bought it
I want to delete the app and I can't seem to do that. Help
I end my membership long time ago, but I'm still paying ! Now please end my membership! I don't want to pay for something I don't use!!!!!!!! regards Susanne
I have not authorise payment 2750 /- to deduct on 4 th November'2020. But its deducted feom my credit card. I want back the money immediately.
Hello, I had unsubscribed and cancelled and said it would renew Nov 18 I believe but the payment came.out of my bank today, obviously after I cancelled subscription. I would appreciate my money back, the things kept.freezing on me anyways so barely.used it
Hi I purchase you app for 1 year is asking me to bay new after a month
Hi, I have a monthly subscription which you seem to have forgotten about because I am being asked to sign up again. Please help ASAP so I can get back to using this app. Thank you.
How do I see the meal menus from the previous day ? It only allows me to see the present day menu .
I downloaded the app & paid the year subscription. I cannot open the app. It takes me directly to the questionnaires again. It did not ask for my name or other info beside the payment. I would like to get started ASAP but can’t open. What do I need to do to get started? Thanks in advance. Char
by Angpur
I wish I had read the reviews before paying for a subscription. This does not appear to actually give you a personalized plan. After entering your information and answering questions about your goals and skill level, it tells you that it has generated a personalized plan for you. The only way to get to the plan, or to use the app at all for that matter, is to pay for a subscription. After doing so, you land on a page with a bunch of suggested workouts that don’t seem to have taken your answers into consideration. There isn’t one plan specifically suggested for you, or a path to follow as far as I can tell. I also noticed the other reviews that mention this seem to get a condescending reply from the developer. “We understand this may be overwhelming for some users…” No, not overwhelming, underwhelming. Lacking direction. Lacking personalization. I’m going to attempt a refund, but based on other reviews, it doesn’t seem likely. I’m mad at myself for falling for this and wasting my money.
by Amber LuWho
Primary reason for One-Star: When I downloaded the app, I was immediately told to sign up for a membership even though the AppStore said there was a 14-day trial period. The screen presenting the information did not readily make it available or known this was the case. It just instantly said “sign up to enter the app”. The app had awesome reviews, so I signed up for three months and spent the equivalent of a compact car tank of gas to achieve it.
I found the programs disjointed and weirdly set up. There was no flow between the exercises and even though I put in I was a beginner, they threw some serious strength-stressing work at me. I couldn’t finish one such, so I ended very sore on half my body.
There are a bunch of other apps that do this in a more cohesive manner. I was just hoping this one would exceed those in offerings. And it does offer more than yoga, but truly the classes are too robotic for me.
by Smac31Brooklyn
I emailed the team for guidance to which I. received a very generic response, and my follow up email for clarification remains unanswered. I get you fill out information and they recommend different exercises, but there are maybe 100 or more they give with no “personalized plan”! Only one per day is given as your daily workout and it is maybe 10 min long. Same with the food - a bunch of recipes with no direction. Do we pick one of each? No clue - nothing is really personalized, except maybe on the back end they narrow things down?
The workouts themselves are pretty good, and I’ll give it another couple of weeks. But I’ve seen this particular question be posted before in a forum and the only response was “thanks for the feedback”. It would be a better app if you told people what they needed to do in order to get the results you are selling them!
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