Contact My Olive

Contact My Olive Support


Company Name:

About: My Olive is your essential Olive device companion. Control your Olive and take
hearing health into your own hands.


 
  2026-04-23

My Olive Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit My Olive Website

Privacy Policy: https://www.oliveunion.com/us/privacy/

Developer: Olive Union







3 Most reported problems 😔💔

2.1 out of 5

App doesn’t work any more

2025-03-17

by Wreckdive

This app worked with my two previous Olive hearing aids. I purchased the Olive Air aids and the app stopped working. I can no longer log in. When I try the app just brings me back to the permissions page. I have been in contact with customer service/ support and done everything they suggested with no luck. Sorry but I can’t recommend Olive products.

The worst of the worst

2025-03-18

by Brian Cactus

These things as hearing aids? Lol please do not waste your money. They sound like a set of tin cans and I have been wearing hearing aids for over 10 years. Thought I would give these a try and they are just terrible+
Companies responses to bad so sad you bought them from Kickstarter not from us so we’re not even going to stand behind the 30 day warranty lol good company ..not

Hearing test is pretty bad

2025-03-19

by Boarder67

I heard nothing in the left ear during the hearing test. Granted, I have moderate to severe loss in that ear, but to hear NOTHING? I would like to be able to enter a professional audiogram. Music pauses whenever switching to this app, making it impossible to set up a good EQ. Bluetooth drops sometimes.




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  1. Pulling issues faced by users like you is a good way to draw attention of My Olive to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Olive customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Olive.


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