EBCOM app not working? crashes or has problems?

EBCOM Status

Last Updated on 2021-07-23 by Navid AslanKhani

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Common EBCOM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EBCOM app on iOS and Android devices. Solve all EBCOM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EBCOM iPhone Issues and Solutions

EBCOM iOS app crashes, not working, errors
EBCOM iOS app network issues
EBCOM on iOS has black/white screen

EBCOM Android App Issues and Solutions

EBCOM has errors/crashing/not working
EBCOM server network connectivity issues
EBCOM has black screen

EBCOM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EBCOM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EBCOM app crashes or not working on Iphone (iOS):

Close and restart the EBCOM app on iPhone
Update EBCOM app to the Latest Version for iOS
Uninstall and reinstall EBCOM iPhone app
Update your iPhone to the latest iOS version

Fix EBCOM on iPhone unable to connect to server/internet connection issues::

To resolve EBCOM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EBCOM black/white screen (blank screen) on iPhone:

Follow the EBCOM iOS app troubleshooting guide Here →

EBCOM Android App Issues and Solutions

Fix EBCOM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EBCOM app issues:

Force Stop the EBCOM App
1. On android, goto "Settings" » click EBCOM app. » click "Force Stop".

Update EBCOM to the latest version on PlayStore

Clear EBCOM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EBCOM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EBCOM.

Fix EBCOM unable to contact server/ EBCOM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EBCOM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EBCOM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EBCOM on android.

Solve EBCOM black/white screens issue on Android:

Follow the EBCOM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Navid AslanKhani, developers of EBCOM.

About this app

You can check your download or upload speed whenever and wherever you want. It also lets you save test results in-app memory for future analysis and comparing speeds.