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  2026-05-11

OrbitAssist Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit OrbitAssist Website

Privacy Policy: https://routethis.com/privacy-policy/

Developer: RouteThis







3 Most reported problems 😔💔

1.0 out of 5

No explanation

2025-03-07

by Lijbu

The app tests the upload/download and then it rates the system. My system got rated poor showing a 165mbps down and 8mbps up. I pay for 150down/10up connection. No additional explanation to why the network was rated poor. All my devices work perfectly for the past year… including the be-hyve sprinklers:)

Wi-Fi went out on orbit b-hive 16 channel

2025-03-08

by Thatspoker

Wi-Fi went out on orbite b-hive 16 channel
And orbited customers care insisted it my Wi-Fi while everything in my house continues to work. In my smart home. Just because his app won’t connect to his Timer it’s my Wi-Fi. Disgruntled long term orbit beehive user.

BHyve

2025-03-09

by Sfgmd

Their customer support is worthless and this app is worthless. I am tech literate and my timer stopped working while I was away. Batteries good, power to wireless on, wireless signal excellent. Timer failed, flowers died and I am very disgusted with this product.




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Why should I report an Issue with OrbitAssist?

  1. Pulling issues faced by users like you is a good way to draw attention of OrbitAssist to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OrbitAssist customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OrbitAssist.


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