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About: MohuanLED一款配套蓝牙控制器开发的手机APP控制系统。其显著特点是操作简单,功能多样化,能够满足大多数用户对灯光的需求。 产品特点: 1、 颜色系统 灯光颜色采用RGB三基色,颜色可自由搭配,通过APP调整三基色配比达到用户想要的颜色,同时可以保存当前配比颜色到指定色块,方便下次调用。 本APP还提供4种内置色盘,.


 
  2024-12-07

MohuanLED Customer Service 💢

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Verified email ✔✔

E-Mail: li376438624@gmail.com

Website: 🌍 Visit MohuanLED Website

Privacy Policy: https://juejin.cn/post/6932736105577971726

Developer: Kimoji LLC.








4 Most reported problems 😔💔

2.3 out of 5
Autumn
2025-01-13

just bought some LED strips & they won’t work at all!!!! I’m so mad it will connect on the app but lights won’t turn on with the app or remote.

Meh

2024-05-10

by Mybposeisnaesty

I can’t even change the color. The only colors that work are yellow green and teal when I want a darker blue I can’t get that like the original blue that you get when you first get the controller but mine didn’t even come with a controller so I had to download the app after a few days the only color that I could use was green but then I started to play around with it all the way to see what colors I could use. I found out that I could use the colors yellow and teal which is what I said originally I really don’t want to take. These led lights down because I really like them. I feel as though they add more pizzazz to my room, but I might have to take them down. I see a lot of other people saying the same thing how the color is the same and how it won’t change to other colors and I’m wondering why they haven’t done something about this I mean The last update was seven months ago, so I’m wondering why there’s no update after seeing all these ratings…

Idk if it the app or the strips themselves

2024-01-15

by DD Is A Real One

I just got these LED strip lights and they were working fine and switching to the right colors with the app and remote but a couple hours later I tried it the the color were reversed or something? Like when I would press red on the remote it would come out as blue and same with other colors just not being the right one that I press. I unplugged it multiple times and it still doesn’t show the right color when I use the app or remote. It weird and I wish it wasn’t like that bc with the messed up colors it’s confusing, also to set times when it would light up/turn off doesn’t work. It changes every time I open the app. Overall even first downloading the app was confusing and annoying. Very nice lights in all though.

Bruh

2024-01-22

by Pcpucitt

At first I used the app and it was working with my leds, but later on it didn’t…I unplugged it and haven’t used it for a WHILE. Now I plug it back it and open the app. It says it’s connected but it’s doesn’t work?? I try to change the colors but nothing. Why?? Please fix this idk what to do, the leds are brand new and on the box it said to download this app?


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