Contact HeyPhoto Support
Company Name: Xiamen Hanin Co.,Ltd.
About: [Introduction]
HeyPhoto is an application developed by Hanin company for its
thermal sublimation photo printer series in the field of consumption. It
supports WiFi/Bluetooth connection and is convenient for you to print wonderful
moments anytime, anywhere.
HeyPhoto Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit HeyPhoto Website
Privacy Policy: http://cp.hprt.com/app/privacy_agreement_intl.html
Developer: Xiamen Hanin Co., Ltd.
3 Most reported problems 😔💔
Returning Immediately
by HoopsieDaisies
I have to return this immediately and it was a gift. I worked on it for about an hour trying to figure out how to print through the app which seems outdated since August of this year by the way. No print button, only allowed me to upload one photo and always says 0/18 complete. Real sketchy. Stick to the printers that have thousands of reviews and real genuine feedback not this outdated overpriced scam. It’s insane to me you have to use an app designed specifically for the printer in order to print pictures off of your phone as well. Be careful and do some shopping around first.
Love AR picture when app works!
by RenqJ
*Update: App is a total crash! I can’t get it to work. I’m so angry because this is the only way to print from my photo printer. What’s up? Please update this app developers. Thanks. 📸Love AR picture when app works! 🎞 I was able to use this app for a few AR pictures, but since the last update, things have fallen apart. Why won’t my AR Pictures come to life anymore. Please fix this app!! Thank you.
Mini printer
by Shirlpan
Very upset, this app is not its fault, found out that my Mt53 doesn’t have a driver in it and it won’t work without one, have to find if I can load one , so sad right now took me 3 days to find this out!!!
Have a Problem with HeyPhoto? Report Issue
Why should I report an Issue with HeyPhoto?
- Pulling issues faced by users like you is a good way to draw attention of HeyPhoto to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HeyPhoto customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HeyPhoto.
