Contact Alinea Support
Company Name: ALINEA INVEST, LLC
About: Alinea Invest is the #1 investing app to trade responsibly in stocks, ETF’s
and crypto with friends. The money app for GenZ to create, share and invest
together.
Alinea Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Alinea: Personalized Investing. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Alinea: Personalized Investing. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ALINEA INVEST, LLC
Verified email ✔✔
E-Mail: mobile@investing.com
Website: 🌍 Visit Investing.com Website
Privacy Policy: https://www.investing.com/about-us/privacy-policy
Developer: INVESTING.com
Read 4 Customer Service Reviews 😭😔💔
I did not authorize $120 to be taken from my bank card. I have not had your product for over a year.. I would like a refund of my money.
Decent idea. Not realistic
by The_ONE_983
The playlist are great but nobody actually invests in them, it’s all hindsight. Yeah I could make a playlist with Tesla that went up 500 %. It would say up 500 %, but I never invested with them a year ago or so. UX is very feminine, and does not cater to a large audience. Also I asked to intern there where the founders were very rude and uninterested, and give UNPAID interns work. Right a Y combinator backed company won’t give interns money. There is not enough data, and no good investors. Happy employees = solid business.
Refusing money back
by Fiusdhgijhrsgiuh
I have no comments about the app itself as I haven’t given myself the time to navigate but i’m sure it’s great. However they’re refusing to give me my money back. I mistakenly bought the subscription because I thought there would be a button for “confirm payment” or something as such, but it never popped up. I finished setting the account hoping it’d ask me to confirm the payment at the end but it didn’t, the payment was going through already. I contacted them immediately and they’re refusing to give me my money back. I haven’t even used the app and they seem to have a 24hr policy to get your refund back which I definitely met. Now they’re only offering me a 50% discount but $120 dollars can be a lot and it’d be 60 dollars I’d be losing on. They’re taking forever to respond although it says replies within 10 minutes. This has been extremely disappointing
They won’t give me my money back
by Smahm200
My app glitched at the account creation page and the section that had the information about the fee disappeared when I switched to another app to check on something and returned to the app. Instead of taking me to the account creation page, it took me to the next step, so I assumed that the fee was not applicable to my account since I didn’t confirm or submit any approval for it. It automatically PROCEEDED ME to the next screen and I thought this would mean my account is just a demo i.e. no investing capabilities. I spoke with support and they aren’t even helping me cancel future subscriptions let alone get a refund for this one because mind you I HAVEN’T EVEN USED A SINGLE SERVICE FROM THEM. So you guys are going to charge $85 and dip? What an awful system.
Have a Problem with Alinea: Personalized Investing? Report Issue
Why should I report an Issue with Alinea: Personalized Investing?
- Pulling issues faced by users like you is a good way to draw attention of Alinea: Personalized Investing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Alinea: Personalized Investing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Alinea: Personalized Investing.
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