Pier 1 Imports Reviews

by Sierranueva

One of the worst shopping apps I’ve used. I do most of my shopping on line. This is the worst I’ve used. It doesn’t flow from process to another. I wanted to go back and look at what I’d purchased, you can’t click on the item and see anything after the fact check. Once it’s done, you can only see there was an order not look at it for part reference. All the great shopping apps let you look and see what you’ve purchased. Also it gives you a number to click on to call for customer service but it’s like a door leading to nowhere, it doesn’t work. Pier1Imports definitely needs some work. I downloaded Pier1Imports it offered $20 off my first purchase, that didn’t work either. Designers pulled the trigger too soon.

another

by Betz_401K

Loved the store. Pier1Imports is so lacking product info it’s absurd. Also when did pier one bar stools that I’ve purchased before get to over 600 each on sale?! They do the job but they aren’t that great. I’ll go to Pottery Barn. Wanted to like this but really needs a redesign.

by Chantuce

Ridiculous prices, no refund and items dimensions not described

by Lily Ann B

Pier1Imports is ok as far as apps go but the reason I have it 2/5 stars was because when you search a topic, the list of items it shows are so small you can’t see them (Andy phone has a large screen). Fix that and would probably be a 5/5. Gave up trying to find what I was looking for though so can t actually speak to the checking out experience.

by Gaandy83@yahoo. Cok

I was ordering and the page would disappear!!!

by Jules20212022

Can’t see products, page links don’t work. Use the web version and save yourself the hassle

by Hannah_giggles

I’m getting ads for blowout sales and deals for using the promo for Pier1Imports and I can’t shop for anything because every time I open Pier1Imports it immediately closes. Can’t go to a brick and mortar store either. Used to love this store

by Pddypa

you can’t get to the description, it is difficult to find what you want on the site because it’s so difficult to navigate. I am very disappointed as the last I was better. What were they thinking?
hire a middle school nerd. I’m sure he can do better than this.

by AukeleR

You people sell furniture! One of the most important things to know about a piece of furniture, especially when you’re doing mail order, is the measurements of the peace. What is wrong with you. Maybe 1/3 of the pieces of furniture I looked at actually had measurements in the description. Waste of time

by Kimmerooney

I’m bath dept. I scrolled and scrolled and saw mostly sold out items. What good does that do? Encourage us to pick second or third choice? Nope - I’ll shop somewhere else. Because I can’t touch or feel products, my choices are even more limited to “good faith” purchases - don’t want to START with 2nd and 3rd choices!

by LsackATL

I’m so confused by Pier 1….. You’re pushing ads to me…. When I go find the item I’m Pier1Imports it’s not there. What’s the difference????

by V.A.L.77

I love Pier 1, but Pier1Imports doesn’t make it easy to find things. Once you select a category, you can’t filter to narrow the results so you have to scroll through every single item in the category.

by Gladysmurphy

Very simplistic functionality. App only works in portrait orientation. Item descriptions are sparse, lacking in specs and dimensions in many cases. No ability to filter within product categories. Pier1Imports will probably be useful for checking to see if Pier 1 carries a specific item I’m shopping for, but I won’t ever use it for browsing.

by Kikitera

I wouldn’t normally think to write a review for a shopping app, but I’m just really bothered that there’s no way to filter out items that are sold out. When looking under ‘dinnerware’ no way to filter out napkin rings either. I just want to look at available plates but that isn’t very easy. Very minor thing though, app seems fine otherwise

by Wopoa

On App - some descriptions do not include the measurements. Frustrating.

by Sherylagc

I am trying to order two pillows and I am not able to add the 30% discount to my order. Very frustrated!

by Eckgdrgggug

I’m going to have to google a phone number for customer service. The mobile app has NO contact information whatsoever. All you can do is purchase. Pretty clever but not smart in the long run. Theirs will be the last app I go to from now on to look for stuff.

by Lizard567

Love Pier1Imports ! It’s so easy to shop and navigate!

by Joy_78

I’m installing Pier1Imports and I can’t wait to check it out To what I see I ❤️ it already . Hopefully I’ll be one 😃 customer with the orders.

by I Love The Xfl

I love pier 1 imports I’m glad they have a app.

by ~lizard Girl~

Great app! Easy to use. 5 stars!

by Maakat

Yay! So happy to shop at Pier1 again! ⭐️⭐️⭐️⭐️⭐️