Contact CosmoProf Beauty Support
Company Name: CosmoProf
About: Every artist needs an ally.
The Cosmo Prof app is made to fit the changing
needs of today’s professional stylist and support them in their beauty
business.
CosmoProf Beauty Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with CosmoProf Beauty. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CosmoProf Beauty. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CosmoProf
Read 3 Customer Service Reviews 😭😔💔
Always cancel my order but never give me a heads up!
by Not About Tbr QuadPay Scam
Cosmoprof never has items in stock, but the app let’s you buy items. They never tell you when items aren’t in stock. Cosmprof will cancel a shipment and never send one email about the order. It’s so confusing when you are waiting patiently for items and they never let you know they aren’t coming. I ordered 7 items with my last order, they sent me 3. I waited and waited for the rest of the items. I finally asked why I haven’t received my order with the order number and customer service was like, “Oh, those items were canceled”!! Send an email or text? The way they have this supposedly new app set up is better. They are still behind in orders and will not let you know items are canceled. I’m over them at this point. I hope they Cosmprof goes under. Waste of time on the app!
Really is a shame. Customer service matters in the beauty industry.
I wait and wait for products for my clients, and they ghost you with orders!
Don’t bother
by Fuuudge Ths
I downloaded the Cosmo prof new app, cosmo prof required me to. I placed an order with the new app on August 31, and it still hadn’t shipped as of September 9. I called customer service, they told me that my order didn’t go through so I missed out on the 40% off big bottle sale and I don’t have all the other supplies that I needed for the week either. There is nothing that can do about it… So now I have to rearrange my schedule and drive to the store to make sure that I have what I need. Maybe next time before they promote a new app so heavily they should make sure that it actually works before requiring their customers exclusively use that app.
Delivery is confusing
by Heathermc8
You need to fix this app to address how things are being delivered clearly the way it set up now is not clear it’s discombobulated it doesn’t even show how to adjust your two hour delivery to regular deliveries with just the three points at the right side. Make it very clear because people may haveClients coming in in four hours and they are thinking they’re going to get their hair color in to and it ends up being a regular delivery. This app is not clear for the stylist and salon owners. It needs to be fixed
Have a Problem with CosmoProf Beauty? Report Issue
Why should I report an Issue with CosmoProf Beauty?
- Pulling issues faced by users like you is a good way to draw attention of CosmoProf Beauty to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CosmoProf Beauty customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CosmoProf Beauty.
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