Contact BEAUTY BAY Support
Company Name: Beauty Bay Ltd.
About: Perfect Corp. is dedicated to transforming how consumers, content creators and beauty brands
interact together.
Headquarters: San Jose, California, United States.
BEAUTY BAY Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: help@beautybay.com
Website: 🌍 Visit BEAUTY BAY Website
Privacy Policy: https://www.beautybay.com/s/privacy-policy/
Developer: BEAUTY BAY
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5 Most reported problems 😔💔
I played an order last Wednesday and the clearpay payment came out but my order hasn't arrived.
Ordered and hadnt received items 27 days so inquired via email with Beauty Bay. Very poor customer service- kept repeatedly asking my tracking number in order to help me- which I gave several times and they kept saying it wasnt the number. So bright idea look up cusotmer by order date, name, address and phone number which I suggested they do to actually help customer. So I dont believe although I like products that I will neccessarily order from business that refuses to help customer when package not received. I think I will just contact credit card company since never received to get refund since Beaty Bay refuses to assist me. Just warning others my experience so you are aware if order from this business/
Customer service
by Dftggghhh
The app is fine but the customer service through the app is horrible the total that they charge me was different then what was written in the payment page I tried contacting them multiple times emailing them my problem and they never answered I even tried to cancel my order and they didn’t cancel it I was so disappointed
Took too long to arrive
by Fbfreak94
Items took almost a month to arrive. Website says tracking takes 3-7 business days after shipping date. The tracker was not clear on where it shipped from or when exactly it was going to ship. Would not recommend.
Bad costumer service
by Fatimahameer
Very bad in shipment trucking, cannot contact with costumer service because it is robots , also long time and I didn’t receive the shipment, now more than 3 weeks . I paid for shipment and I didn’t have it yet . So I advice people to be careful from this app.
Have a Problem with BEAUTY BAY? Report Issue
Why should I report an Issue with BEAUTY BAY?
- Pulling issues faced by users like you is a good way to draw attention of BEAUTY BAY to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BEAUTY BAY customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BEAUTY BAY.
