CAKE Status

Last Updated on 2024-10-15 by VIETNAM PROSPERITY JOINT STOCK COMMERCIAL BANK

I have a problem with CAKE

Are you having issues? Select the issue you are having below and provide feedback to CAKE.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with CAKE - Digital Bankin‪g? Report Issue

Common CAKE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CAKE app on iOS and Android devices. Solve all CAKE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CAKE iPhone Issues and Solutions

CAKE iOS app crashes, not working, errors
CAKE iOS app network issues
CAKE on iOS has black/white screen

CAKE Android App Issues and Solutions

CAKE has errors/crashing/not working
CAKE server network connectivity issues
CAKE has black screen

CAKE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CAKE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CAKE app crashes or not working on Iphone (iOS):

Close and restart the CAKE app on iPhone
Update CAKE app to the Latest Version for iOS
Uninstall and reinstall CAKE iPhone app
Update your iPhone to the latest iOS version

Fix CAKE on iPhone unable to connect to server/internet connection issues::

To resolve CAKE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CAKE black/white screen (blank screen) on iPhone:

Follow the CAKE iOS app troubleshooting guide Here →

CAKE Android App Issues and Solutions

Fix CAKE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CAKE app issues:

Force Stop the CAKE App
1. On android, goto "Settings" » click CAKE app. » click "Force Stop".

Update CAKE to the latest version on PlayStore

Clear CAKE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CAKE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CAKE.

Fix CAKE unable to contact server/ CAKE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CAKE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CAKE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CAKE on android.

Solve CAKE black/white screens issue on Android:

Follow the CAKE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VIETNAM PROSPERITY JOINT STOCK COMMERCIAL BANK, developers of CAKE.

Verified email

Contact e-Mail: [email protected]

About this app

this app by VPBank is a Digital Bank developed by Vietnam Prosperity Joint-Stock Commercial Bank (VPBank), in order to bring you extraordinarily easy and fast banking experiences in the modern era with a number of outstanding features. · CURRENT ACCOUNT: Register 100% online with a fast and modern electronic identification (eKYC) process; Account number is an easy-to-remember phone number; Enjoy lifetime free services (money transfer fee, withdrawal fee, account maintenance fee, SMS fee... ). · DEBIT CARD: Plenty of card designs to choose from according to your preferences. Limit up to 20,000,000 VND. · FUND CERTIFICATES INVESTMENT: Start investing with a small capital of 10,000 VND or more with reputable investment funds of Dragon Capital Vietnam Fund Management Company. · UTILITIES PAYMENT: Top-up your phone, pay your Electricity/Water/Internet bills, buy car insurance... right on the this app BANK app. · Diverse consumer loans: Unsecured consumer loans for Be drivers and salary advance loans for Vinaphone subscribers with low interest rates, simple procedures, and quick disbursement. this app DIGITAL BANK - EASY AS this app - ENJOY NOW! Easily settle a part of the deposit before maturity without losing interest. · CREDIT CARD: Only 2 minutes to register, 100% online, no income proof, no cumbersome paperwork, limit up to 100,000,000 VND and many attractive incentives from our partners. · 'UNG TIEN NHANH’: 2 minutes of registration on this app BANK application, instant approval, money in minutes without proof of income. Open card within only 2 minutes, free home delivery and many attractive offers. · TERM DEPOSIT: Deposit from VND 100,000, various tenants with attractive interest rates without complicated papers, no need to go to the bank branch.