Guru Status

Last Updated on 2024-06-11 by Sleep Guru, Inc.

I have a problem with Guru

Are you having issues? Select the issue you are having below and provide feedback to Guru.

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⚠️ Most reported problems ⚠️

Not working

33.3%

Something else

33.3%

Connection

16.7%

Screen

16.7%

24 hour clock ⏰

- Misleading advertising about being a free app

- Requires payment to access certain features or continue with stories

- Frustrating for younger users who may not have the means to pay for a subscription

Айказ 2024-11-28

Здравствуйте,перестало входить в приложение,просто крутится загрузка,и пишет неправильный идентификатор

Тимур 2024-04-02

Why am I having limited access?

Showing 1-2 of 2 reported issues:

Common Guru Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Guru network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Guru App
1. On android, goto Settings » Guru » click [Force Stop]

Clear Guru App Cache and Data:
1. On android, goto Settings » Apps » Guru » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Guru.

On android, goto Settings » Apps or Manage Apps tab.
Click Guru » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Guru » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Guru