Lake City Bank Digital Reviews

Tried making my account a year ago and it sent me to a website that wouldn’t give me my password or anything and it locked me out of my account… now I literally can’t use LakeCityBankDigital cause they won’t tell me my id login or password since I don’t know my id login it’s a horrrrrible app and I’m gonna stop banking with lake city in the next week because of it they could’ve made it more user friendly without sending you to 2 different websites and different apps

I seriously have never ending issues with LakeCityBankDigital. It’s ALWAYS “forgetting” my log in information no matter how many times I’ve hit “remember me”. I have to resign back into everything. And often times, it’ll tell me some unknown error has occurred when I sign in and it won’t let me sign in. These are ongoing issues, I can’t even believe LakeCityBankDigital was approved to be released. I wish zero stars was an option. #debatingswitchingbanksbecauswofthedumbapp

We use this for our small business. The remote deposit is extremely glitchy. The past week I keep getting an error that the remote capture is not working. I have called multiple times to Lake City, but no fix is provided. We are over an hour away from the closest branch, so taking checks to the bank is not an option. Please fix this and make this more reliable!

Do not care for the last enhancement that was made AFTER the new app was already out.
You can not easily identify what bills are due next and which ones are scheduled without clicking on each payee. Very inconvenient. End up going to a computer which defeats the purpose of having a mobile app.
Marcy Grow-Dorman

I have tried several times to pay my loan through my linked Chase account but it keeps showing an error. I tried calling and was told that it wasn’t on Lake City’s end. I went into Chase and they checked everything and say it’s on Lake City Banks end. It’s inconvenient to write a paper check and mail it in but I have to because there isn’t a Lake City Bank branch close by and Lake City charges a ridiculous convenience fee to pay over the phone. Fix this issue and you’ll have happier customers.

It’s a fairly clean simple app in which I like. The alerts on the top of LakeCityBankDigital never seem to go away, even after removing them they continue to come back. When I deposit checks on LakeCityBankDigital I wish I didn’t have to write everything on the check that lake city requires. My old bank used to make me write things more than signing my name but they stopped doing that which was great. I think lake city is behind in some big ways with their banking which includes their app and atm. I hope they get up to speed soon. I will definitely give them some more time but I may consider switching banks if lake city banks experience doesn’t improve.

Lake City Bank went through the roof with this update! Better financial tools for free with LakeCityBankDigital than all the mint, you need a budget, and everydollar tools that you need to pay for...plus it’s all in the context of my main account.
1 star taken off because the login and password saving is a little wonky on iOS and I always have to search to find my password

The old banking app was awful. This is a much better banking app than we previously had. I haven’t looked into all of the new features but I’m just happy I can access my account at any time now.

I like LakeCityBankDigital , love the remote deposit for checks but on my business account, sometimes I cannot deposit, something goes wrong and get error message. If this could be 100% working all the time, I would give 5 stars. Aside from that, it is great

I don’t like that it throws up the login page again after you log out. It made me think I had to login again for some reason when it first happened and now it’s annoying

Much better than the old app! I love that I can view my finances on mobile, but the verification process isn’t always great. Would like to be able to authorize LCB for all of my accounts so I don’t have to sign in everytime.

The last lake city banking app was slow and outdated. This new app is super updated and actually offers a lot of cool tools to help you manage your finances better. I love it!

We’ve never had any problems paying bills online, either with auto pay or with self-entered.

We are relatively new to Lake City Bank, and LakeCityBankDigital is fast, user-friendly, and accurate. And that’s nothing compared with the responsive and friendly real people at the bank itself.

Mobile features are much improved over last app

LakeCityBankDigital is so good that even though I’ve lived away from the area for eight years I’ve still kept Lake City as my bank because of the ease of banking from a distance.

I like the Apple line helps me to keep up with what’s going on with my own personal business as well as my company business only thing I really don’t like is my direct deposit takes all down day in order for it to be deposit that’s the only thing I don’t like other than that lake city bank gets five stars for me a lot of that deposit I think I asked to do with the company that I work for but I am willing to work with both ends to get it Square 🙏🏾

Very happy with all the new options for managing my funds on line! You’ve made it easier and I feel safer having an on line account at my fingertips! Thank you!

This new app has so much more functionality than the old one. You can do everything that the new website can do but on LakeCityBankDigital , which is much better than before. Depositing checks is smoother now too.

Better the the old app love that your able to do more now highly recommend in order to stay financially up to date not only on checking account but also to check your credit card and savings account as well

Old app was better