Lake City Bank Digital Reviews

Lake City Bank Digital Reviews

Published by on 2023-09-28

🏷️ About: Lake City Bank Digital is a financial management app that allows users to manage their personal and business finances in one place. The app offers a range of features, including budgeting, account management, bill payment, and mobile check deposit. Users can also use the app to manage their debit and credit cards stored online with popular service providers like Amazon and Netflix. With a business login, users can benefit from ACH and wire options, flexible user management, and security features like Positive Pay and ACH Positive Pay.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
53.4%

🙄💅🫥 Neutral
32.3%

😎👌🔥 Positive experience
14.3%

~ from Justuseapp.com NLP analysis of 1,086 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides updates on personal and company business

- Allows for management of checking, credit card, and savings accounts

- More functionality than the old app

- Depositing checks is smoother

- Fast, user-friendly, and accurate

- Offers cool tools to manage finances better

- Better financial tools than paid apps

- Responsive and friendly customer service



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

Horrible app if u mess up once it’s over

2022-05-23

Tried making my account a year ago and it sent me to a website that wouldn’t give me my password or anything and it locked me out of my account… now I literally can’t use LakeCityBankDigital cause they won’t tell me my id login or password since I don’t know my id login it’s a horrrrrible app and I’m gonna stop banking with lake city in the next week because of it they could’ve made it more user friendly without sending you to 2 different websites and different apps

The worst

2022-06-24

I seriously have never ending issues with LakeCityBankDigital. It’s ALWAYS “forgetting” my log in information no matter how many times I’ve hit “remember me”. I have to resign back into everything. And often times, it’ll tell me some unknown error has occurred when I sign in and it won’t let me sign in. These are ongoing issues, I can’t even believe LakeCityBankDigital was approved to be released. I wish zero stars was an option. #debatingswitchingbanksbecauswofthedumbapp

Not happy

2022-07-25

We use this for our small business. The remote deposit is extremely glitchy. The past week I keep getting an error that the remote capture is not working. I have called multiple times to Lake City, but no fix is provided. We are over an hour away from the closest branch, so taking checks to the bank is not an option. Please fix this and make this more reliable!

Ease of knowing what bills are due next

2022-08-26

Do not care for the last enhancement that was made AFTER the new app was already out.
You can not easily identify what bills are due next and which ones are scheduled without clicking on each payee. Very inconvenient. End up going to a computer which defeats the purpose of having a mobile app.
Marcy Grow-Dorman

Cannot pay loan with a Chase linked account

2022-09-27

I have tried several times to pay my loan through my linked Chase account but it keeps showing an error. I tried calling and was told that it wasn’t on Lake City’s end. I went into Chase and they checked everything and say it’s on Lake City Banks end. It’s inconvenient to write a paper check and mail it in but I have to because there isn’t a Lake City Bank branch close by and Lake City charges a ridiculous convenience fee to pay over the phone. Fix this issue and you’ll have happier customers.

Nice yet clunky

2022-10-28

It’s a fairly clean simple app in which I like. The alerts on the top of LakeCityBankDigital never seem to go away, even after removing them they continue to come back. When I deposit checks on LakeCityBankDigital I wish I didn’t have to write everything on the check that lake city requires. My old bank used to make me write things more than signing my name but they stopped doing that which was great. I think lake city is behind in some big ways with their banking which includes their app and atm. I hope they get up to speed soon. I will definitely give them some more time but I may consider switching banks if lake city banks experience doesn’t improve.

Oh Em Gee

2022-11-29

Lake City Bank went through the roof with this update! Better financial tools for free with LakeCityBankDigital than all the mint, you need a budget, and everydollar tools that you need to pay for...plus it’s all in the context of my main account.
1 star taken off because the login and password saving is a little wonky on iOS and I always have to search to find my password

Honest Review

2022-12-30

The old banking app was awful. This is a much better banking app than we previously had. I haven’t looked into all of the new features but I’m just happy I can access my account at any time now.

Good!

2023-01-31

I like LakeCityBankDigital , love the remote deposit for checks but on my business account, sometimes I cannot deposit, something goes wrong and get error message. If this could be 100% working all the time, I would give 5 stars. Aside from that, it is great

Login/out

2023-03-04

I don’t like that it throws up the login page again after you log out. It made me think I had to login again for some reason when it first happened and now it’s annoying

Much better

2023-04-02

Much better than the old app! I love that I can view my finances on mobile, but the verification process isn’t always great. Would like to be able to authorize LCB for all of my accounts so I don’t have to sign in everytime.

Major improvements

2023-05-04

The last lake city banking app was slow and outdated. This new app is super updated and actually offers a lot of cool tools to help you manage your finances better. I love it!

Great service

2023-06-04

We’ve never had any problems paying bills online, either with auto pay or with self-entered.

Fast, Friendly

2023-07-06

We are relatively new to Lake City Bank, and LakeCityBankDigital is fast, user-friendly, and accurate. And that’s nothing compared with the responsive and friendly real people at the bank itself.

Mobile features

2023-08-06

Mobile features are much improved over last app

Excellent ease of use

2023-09-07

LakeCityBankDigital is so good that even though I’ve lived away from the area for eight years I’ve still kept Lake City as my bank because of the ease of banking from a distance.

Review

2023-10-09

I like the Apple line helps me to keep up with what’s going on with my own personal business as well as my company business only thing I really don’t like is my direct deposit takes all down day in order for it to be deposit that’s the only thing I don’t like other than that lake city bank gets five stars for me a lot of that deposit I think I asked to do with the company that I work for but I am willing to work with both ends to get it Square 🙏🏾

Liking the app! Keep up the good work as the world is all digital and security is first!

2023-11-09

Very happy with all the new options for managing my funds on line! You’ve made it easier and I feel safer having an on line account at my fingertips! Thank you!

Much better than the last app

2023-12-11

This new app has so much more functionality than the old one. You can do everything that the new website can do but on LakeCityBankDigital , which is much better than before. Depositing checks is smoother now too.

Better Then The last One !!!

2024-01-11

Better the the old app love that your able to do more now highly recommend in order to stay financially up to date not only on checking account but also to check your credit card and savings account as well

Old app was better

2024-11-17

Old app was better



Is Lake City Bank Digital Safe? 🤗🙏


Yes. Lake City Bank Digital is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,086 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Lake City Bank Digital Is 21.2/100.


Is Lake City Bank Digital Legit? 💯


Yes. Lake City Bank Digital is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,086 Lake City Bank Digital User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Lake City Bank Digital Is 68.9/100..


Is Lake City Bank Digital not working? 🚨


Lake City Bank Digital works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Lake City Bank Digital? Post a Review




Features

- Load in accounts from other financial institutions and manage your full financial picture in one place

- Automatically create a budget based on spending habits and track financial health

- View accounts

- Pay bills and transfer funds

- Deposit checks

- Use Card Controls to set alerts, restrictions, and turn debit card on/off

- Manage debit and credit cards stored online with popular service providers

- Pay people instantly with Zelle®

- ACH and wire options (business login)

- Flexible user management (business login)

- Security features like Positive Pay and ACH Positive Pay (business login)

- Remote deposit and mobile deposit (business login)

- Easy access to services like eLockbox, SurePayroll, and bill pay (business login)

  Customer Service/Support
Developer:
Lake City Bank


Website: