Contact DoorDash Support
Company Name: DoorDash, Inc.
About: Track orders in progress, resolve issues, access Support, keep track of your
business performance, and get real-time notifications on DoorDash.
TRACK LIVE
ORDERS
Manage in-progress orders and see your Dasher's status, location, and
arrival time.
DoorDash Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DoorDash, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit DoorDash Website
Privacy Policy: https://help.doordash.com/consumers/s/privacy-policy-us?language=en_US
Developer: DoorDash
Privacy & Terms:
Can I trust DoorDash app?
Protect your data and wallet. We investigate the developer's website (Get.doordash.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Extremely disappointed
by Gera Extravaganza
I am extremely disappointed with the onboarding process for DoorDash as a merchant. Despite explicitly stating during registration that I did not need their tablet, one was sent to me without my request. After spending significant time with customer support to initiate a return, I was shocked to receive another notification that a second tablet was being shipped—again, without my consent.
This gives the impression that the platform is pushing additional services that were not requested. I’ve already spent unnecessary time resolving this issue before even starting to work with them.
If you are considering joining DoorDash as a merchant, be prepared for potential unexpected issues like these. I hope the company reconsiders its policies and starts respecting user preferences.
Worst Company for businesses
by FixDDcompany
DoorDash is high commision based yet they don’t have right setup to support businesses. No control on customers refunds in-spite of write order. Upon such refunds DoorDash still takes the commission on full price. 14 days limit to manually stay in their app/online to lope a track if customer asked for refund is so annoying. They are secretly charging a lot from business without having a mechanism to update to look into the refunds requests. And the they boast about policies in place and can’t help businesses to dispute such refunds. Their app and whole company is very screwed to steal lot of hard earned efforts and money from businesses. Looking forward to have more food delivery apps that are robust and keep businesses happy as well.
Shady setup
by Awesomehkf
I rarely give reviews for apps almost never do. This app use to work great. Now? Its like doordash tries to hide when customers request refund. You use to be able to see it easily now you have to manually go through every single order and scroll all the way down to see if their was a refund processed. Very shady in my opinion. Also they should make it easier for merchants to see how many times someone has asked for a refund the same way you can see how many orders a customer has placed with you and allow a BAN option for customers that are lying about their orders consistently. Still alot of other things wrong with this app its almost like it was done on purpose.
Have a Problem with DoorDash - Business Manager? Report Issue
Why should I report an Issue with DoorDash - Business Manager?
- Pulling issues faced by users like you is a good way to draw attention of DoorDash - Business Manager to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DoorDash - Business Manager customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DoorDash - Business Manager.
