Wing Shack Reviews

Wing Shack Reviews

Published by on 2026-04-22

🏷️ About: With the Wing Shack app, ordering your favorite food to-go has never been easier. Simply open the app, browse the menu, select your items, and voila! Special features include: restaurant info, full menu access, order ahead, special instructions, tipping, and saving your account info as well as Apple Pay for easy checkout.


       


Is Wing Shack Safe to Use?

We Investigate the app owner's website (Lunchbox.io), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
48.1%

🤬 Negative experience
34.5%

😎 Positive experience
17.4%

~ from Justuseapp.com NLP analysis of 5,346 combined software reviews.

Is Wing Shack Safe?
Wing Shack appears generally safe, but use with caution.
33.5/100

  Safety Analysis »»

Is Wing Shack Legit?
Wing Shack appears legitimate, though exercise caution.
126.1/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Service charge? 15% tip default

Love wing shack. Excited to have a location in Johnstown, but whats up with the “service charge” , and the default to 15% tip for pickup when ordering on line.

Still with the default 15% tip. This is why I only visit 1-2 times a year now. Used to drive to windsor twice a month.

No way to contact customer service for online order issues

When I go to log in, it automatically sends me to the new customer page. If I fill that out, it says there’s no need to register because I’m already an existing customer. But there’s nowhere to put a user name and password - I’m rerouted to the registration page.

What happened to the rewards??

I was SO close to wing shack hall of fame status and was getting great coupons for spending thousands of dollars there. Now it’s just $5 coupon again? Back to the beginner rewards? I’m so bummed! Honestly the coupons and loyalty deals were a huge reason we ate here as often as we do. Now it’ll just be on occasion.

It sneaks in an auto populated tip!

It auto populates a tip every time you make a change! Very sneaky.

Why would I leave a tip anyway? I’m doing all the work here on top of a “service charge” for using their app.

Gift Cards

Would really like to be able to use gift cards of orders via WingShack

Where's the Nuggets?

I saw the half off for nuggets BUT I can't find it on WingShack at all? Also I saw the waffle fries showing at $3 but I was charged $7.50.
I HATE ordering food on apps!!!!

Rewards

Reward should be automatically given through WingShack .

Tipping

Even requesting a tip when the service provider did nothing outside of making the product makes an uncomfortable environment, and a lack of interest in returning.

Address doesn’t work

My address won’t pop up in WingShack correctly. Otherwise it would be very easy and convent.

Good app except for..

App needs note to restaurant section like the online ordering has

Finger licking good UI

Super stupendous tremendous. The new ordering system is friction free. Love the “reorder” feature!

Scan in store?

Had to order online even though we were inside the restaurant standing at the counter! Staff did not know how to apply or scan reward points for their new app so we could get points applied for our purchase?!? Receipts should have a scan option at minimum or be able to input phone number to get points applied. Something no one thought about before launching a new app?

Always eat here!!!

They’re sauces are so bomb, I eat from Wing Shack probably more than half the month 😅 no shame!

Amazing!!!!

Max, at the Windsor restaurant, was just amazing to My Husband and I on Friday afternoon. He makes good Micheladas and his personality is so much fun. He treats everybody with respect and kindness. He’s always smiling and very knowledgeable about the menu. He needs to be at the bar working as much as possible as he is just a joy to talk to. I will definitely be back with my husband.🤟👍🏻🩷

Great Food, pay option is terrible

Why can’t I pay cash upon pick up?!

So quick and easy!

I love that you are able to write in the comment section!!! WingShack is so easy and quick.

Need to Accept Apple Pay

We’ve supported Wing Shack from the beginning, and still love your food. But it sure be helpful if you accepted Apple Pay!

The best in NoCo

We love coming here and how good the service is never fails and let me tell you about the amazing sauces they are to die for and we love taking them to Denver for family dinners….

Wow!

Wing Shack has great wings in Northern Colorado and Southern Wyoming. Now they have a great online ordering for wings, sauces, boneless wings, French fries, chicken sandwiches, and homemade chips - wow! And their sauces. So good when I eat them on wing, boneless wings, veggie and also sandwiches, salads, wraps, and fry bowls. Cant wait to try their dessert, Snicker Crisps and Colorado Style Cheesecake. Superb.

Pretty easy app

So far so good, no major issues, just add your information. Order your wings.



Is Wing Shack Safe? 🙏

Wing Shack appears generally safe, but use with caution. JustUseApp Safety Score for Wing Shack is 33.5/100.
This assessment is based on our NLP analysis of 5,346 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

90.5% of users say app is safe 👍
90.5%

8.2% of users have some concerns ⚠️
8.2%

1.2% of users say app is risky 🚨
1.2%


Is Wing Shack Legit? 💯

Wing Shack appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Wing Shack is 126.1/100 .
This conclusion is based on analysis of 5,346 user reviews.

🔏 Privacy & Data Safety

Wing Shack collected the following data from you:

  • Data Used to Track You:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  • Data Linked to You:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Location
    • Diagnostics



How was your experience with Wing Shack? Post a Review




Features

Simply open the app, browse the menu, select your items, and voila! Special features include: restaurant info, full menu access, order ahead, special instructions, tipping, and saving your account info as well as Apple Pay for easy checkout.

With the Wing Shack app, ordering your favorite food to-go has never been easier.

Order.

Download.

Repeat.

  Contact Support
Developer:
Lunchbox Technologies Inc.

Contact e-Mail:

Website:

Privacy Policy: