Contact Thumzup

Contact Thumzup Support


Company Name:

About: The Thumzup app connects brands, products and services with the people who use
and love these brands, products and services. For advertisers, Thumzup
activates real people to post real product reviews and testimonials on social
media which may enhance brand awareness, reach targeted consumers more directly
and effectively while driving profitable traffic to their goods and services.


 
  2026-02-03

Thumzup Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Thumzup Website

Privacy Policy: https://www.thumzupmedia.com/privacy-policy

Developer: Thumzup







3 Most reported problems 😔💔

4.2 out of 5

WORSE SUPPORT EVER

2025-10-12

by UNBANN MY DEVICE

They blocked me on Instagram, disabled my account because I said if they couldn’t help me resolve my issue without being rude I’d delete my account and leave a review about the customer support. My issue was resolved and they deleted me account because I stated I would without my permission and when pointed out they blocked ne from the app.

I love this app

2025-10-13

by Santamar01

I'm so delighted with the Thumzup app! As a grandmother, I'm always looking for ways to support my daughter and grandbaby, and this app has been a treasure trove of resources. I've found wonderful local services and products that I can recommend to my daughter, and even connected with other grandmas in the area for advice and camaraderie. The app is easy to navigate, even for someone like me who isn't exactly tech-savvy! I love that I can read reviews from other moms and grandmas, it's like having a trusted friend giving me the lowdown. Thumzup has been a game-changer for our whole family, I highly recommend it to all my fellow grandmas out there!

One of my most used Apps!

2025-10-14

by HeatherRed

I love 💓 Thumzup. I’ve been introduced to so many new businesses “to me” that are in my backyard. It’s been so much fun to connect with business owners & employees. New businesses are constantly added, Thumzup has been responsive to questions (they’re so nice), and they pay on posts pretty darn quickly.

I’d love to see businesses in Playa del Rey, Playa Vista, El Segundo, Hermosa, Redondo, Inglewood & Torrance. More plant based options would be greatly appreciated and highlighting more environmentally friendly or "sustainable" companies is something that will be a WIN for all of us.

Many of my friends have joined. Keep up the Brilliant work Thumzup! 👍🏼🫶




Have a Problem with Thumzup? Report Issue




Why should I report an Issue with Thumzup?

  1. Pulling issues faced by users like you is a good way to draw attention of Thumzup to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Thumzup customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Thumzup.


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