EKitabım Status

Last Updated on 2022-03-27 by T. C. Kültür ve Turizm Bakanlığı

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Common EKitabım Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EKitabım app on iOS and Android devices. Solve all EKitabım app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EKitabım iPhone Issues and Solutions

EKitabım iOS app crashes, not working, errors
EKitabım iOS app network issues
EKitabım on iOS has black/white screen

EKitabım Android App Issues and Solutions

EKitabım has errors/crashing/not working
EKitabım server network connectivity issues
EKitabım has black screen

EKitabım iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EKitabım app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EKitabım app crashes or not working on Iphone (iOS):

Close and restart the EKitabım app on iPhone
Update EKitabım app to the Latest Version for iOS
Uninstall and reinstall EKitabım iPhone app
Update your iPhone to the latest iOS version

Fix EKitabım on iPhone unable to connect to server/internet connection issues::

To resolve EKitabım network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EKitabım black/white screen (blank screen) on iPhone:

Follow the EKitabım iOS app troubleshooting guide Here →

EKitabım Android App Issues and Solutions

Fix EKitabım not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EKitabım app issues:

Force Stop the EKitabım App
1. On android, goto "Settings" » click EKitabım app. » click "Force Stop".

Update EKitabım to the latest version on PlayStore

Clear EKitabım App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EKitabım app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EKitabım.

Fix EKitabım unable to contact server/ EKitabım internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EKitabım » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EKitabım » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EKitabım on android.

Solve EKitabım black/white screens issue on Android:

Follow the EKitabım android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at T. C. Kültür ve Turizm Bakanlığı, developers of EKitabım.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit EKitabım Website

Privacy Policy: http://ekitabim.ktb.gov.tr/Page/PrivatePage

Developer: T.C. KÜLTÜR VE TURİZM BAKANLIĞI

About this app

Kültür ve Turizm Bakanlığı tarafından hazırlanan bu mobil uygulamayla okurlar, kamu yayıncıları ve özel yayınevleri tarafından yayımlanan binlerce e-kitaba ücretsiz olarak ulaşabilecek, kitapları mobil cihazlarına indirerek 15 gün boyunca okuyabilecek, kendi kitaplıklarını oluşturabilecek, masaüstü ya da mobil cihazlarında kaldıkları yerden okumaya devam edebilecek, notlar alabilecek ve beğendikleri kitapları sevdiklerine önerebilecekler...