Contact DuoSwim Support
Company Name: DuoSwim Coach Limited
About: Say hello to your new swim coach! Swim faster, get stronger, and reach your
goals in the water with a personalized Training Plan in the DuoSwim app!
Start
your journey today with a one-week free trial!
WHY DUOSWIM?
Personalized
Training Plans: Follow your recommended Training Plan, tailored to your fitness,
ability, and goals.
Expert Workouts and Coaching: Work on yourself and your
swimming goals with personalized workouts.
DuoSwim Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
https://www.duoswim.com/terms-conditions
3 Most reported problems 😔💔
Buggy App
by Owllyy
Was in the market for an app to help with swim technique and workouts. I got an e-mail to try 14 days free. The sign up process was very difficult and once I confirmed my free trial, I could still access nothing in the app without the free trial offer popping up continuously. I went into my apple account and sure enough I was already subscribed.
I canceled and deleted it. An experience like this so early on as a user is a turn off and frankly annoying. Going to try a different one instead.
$90 a year just to get some sets
by DRCCCC69
I shouldn’t have to pay $90 a year just to get some basic advice on what sets to do. That should be free.
Good, but missing key features
by IDW64
This app has many nice features a lot of other apps don’t have, but it doesn’t have many key features that I think are crucial for a good swimming app.
These include:
- The ability to review your splits after your swim
- The ability to track your splits over time (ie. Compare your splits on your last workout to splits from the same workout over the past few weeks)
- Measuring heart rate while you are swimming
- The ability to send your own workouts from your phone if you want to
Have a Problem with DuoSwim: Swim Workout App? Report Issue
Why should I report an Issue with DuoSwim: Swim Workout App?
- Pulling issues faced by users like you is a good way to draw attention of DuoSwim: Swim Workout App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DuoSwim: Swim Workout App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DuoSwim: Swim Workout App.
