SmartSuite App Reviews

SmartSuite App Reviews

Published by on 2026-04-27

🏷️ About: SmartSuite is the easiest way to manage all your work in one place. Built for businesses of all sizes in any industry to organize and track everything they do, SmartSuite lets you create tasks, handle your projects, and run any business process - in one place.


       


Is SmartSuite App Safe to Use?

We Investigate the app owner's website (Smartsuite.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
64.1%

🤬 Negative experience
35.9%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 62 combined software reviews.

Is SmartSuite App Safe?
SmartSuite App is very safe to use.
64.1/100

  Safety Analysis »»

Is SmartSuite App Legit?
SmartSuite App looks authentic and legitimate.
64.1/100



Read 17 Customer Service Reviews 😠💢

4.1 out of 5
Would be nice if it could actually get started

Sadly, have tried a few times to actually login and/or create a workspace and then login.
Once the screen comes up where you choose the different areas of focus (project management, professional services), whether you select 1 or more than 1, you hit continue, it spins for a minute, then back to the same page.
Go use upper left back button to prior login screen, click continue, and it all fails.
After 3 tries to get this working (and I have to admit I’m very technical so this fundamental first step to register and use it should not be this hard/impossible), I gave up.
IpadPro M1 2021. 16.2 ipados and latest version of this software app as of december 2022.
Maybe you will have better luck than i setting this up. But for me, well, can’t even get it running to try it out.
Best of luck to you.

Doesn’t open anymore

When I try to open SmartSuiteApp , I get an error message that says “Bad Request: Request failed with status code 400.” Previously, it was a great app. If this gets fixed I’ll update my review.

Update: I’m giving it one more week from today, 2/1/25. If issue is not resolved by then I’m deleting SmartSuiteApp.

Keeps crashing.

I don’t know why but since the last Apple update it keeps crashing. Won’t let me send support ticket unless I use Apple mail. 🤦‍♀️

Cannot even log into the app.

I download SmartSuiteApp and then it goes straight to a screen that says No workspace is present. When I tap, login to another workspace it says there is a server error.

Great except missing essential features

I would give SmartSuiteApp five stars if it was possible to:

Use the iOS share-to menu to add content. I can easily share content and URL to Notion and Clickup and Airtable.

Have a fully private solution. Right now the administrator can see everything. I like keeping everything in one place.
OR AT LEAST BE ABLE TO:
Switch to my personal account in SmartSuiteApp - have it possible to add more than one account

This app desperately needs an update

I love how much support the website is getting lately but SmartSuiteApp needs some love. I think tall need to onboard some new developers to help.

Want to love it

I thought SmartSuiteApp would be my rescue from Airtable after their terrible attitude towards customers seen in recent changes to their business model. On paper, smart suite was an exciting alternative that offered more for less. But on mobile devices, my primary use case, it’s been too unreliable. I was willing to put up with forms jumping across the screen and losing my inputs right before I saved them, but now after being locked out and completely unable to access my documents, I’m convinced I simply cannot rely on the service. Today, I was logged out on all devices for some reason. Signing in with my Apple ID was simple enough on my phone, but even after restarting both SmartSuiteApp and my iPad, I was told on every attempt that my credentials were incorrect - though, again, being identical to those I used successfully on another device.

Seems Robust, but Buggy iPad App

Looking for a work-management solution like this. SmartSuite seems to have so many great features, but within 20 minutes on iPad…so many bugs: fields not saving, Solution settings not saving, SmartDoc editor not displaying when clicking into it, assigned to selections not saving. I will try again & update if anything changes, but these many bugs make this a dealbreaker.

Has potential, but buggy for me

So far I like SmartSuiteApp , but it’s too buggy for me to get to the point where I migrate to it completely.
Specifically, I’ve run into two problems so far.
1. I’m ok not being able to configure forms on mobile, but I would like to be able to at least fill it out, or have easy access to the shared link so I can fill it out in a browser.
2. When I modify records from “My Work”, the changes aren’t reflected immediately, and not even shortly after. Even I go directly to the solution and SmartSuiteApp , I still don’t see my changes. After several minutes I have to completely kill SmartSuiteApp and restart it to see my changes. For me this is a show-stopper, can’t move forward and get in deeper with this product until the mobile app is more solid.

App is okay

Lacks the snappiness of an app like Monday.com. For example, in Monday if I want to change a status, date, or almost any cell in any column, I simply select the item I need to change and a custom modal appears. I change the status, the modal closes, and I’m done. The interaction is super quick.

In contrast, when I want to change a status in SmartSuite, I need to open the entire record, scroll to the status field, select the status, change it, and then finally save the record. If I presented this workflow to my guys in the field, who typically need brief and quick interactions with a management tool, I’d have a mutiny on my hands.

Also, and this one is purely subjective, the way SmartSuite displays tables, with the title remaining stationary while other fields scroll horizontally, creates a parallax effect that makes me cross eyed.

Incredible!

Game changing for our agency. We’ve never had happier project managers and our creatives love it as well. Just try it and you’ll be blown away.

What I had been looking for all year!

All the best features of different products rolled into one!

So streamlined!

This is such a cool product and app - makes managing all of your work a lot more convenient with it all being in one place.

Slow

SmartSuiteApp is extremely hard to use. It takes so long to load information and it’s the search bar doesn’t find what your looking for

Love the product. Worth paying for

The mobile app is decent and lets me do basic tasks. The 5 star is for the product as a whole. It’s much better on desktop and overall I love it. I’m leaving Knack and Airtable. I’ve already tried Monday, Asana and countless others. While there are some issues overall it’s a home run. Hope they keep it up!

Great app for management

Just discovered SmartSuite for myself. That’s a great app that is a continuation of a Web app. Started a trial to see whether it has some benefits in comparison to others like Notion or Wrike. And I have to say that it’s awesome. What started as a personal account became a great tool for the entire department of mine. The mobile app that I use on my iPhone and iPad has less features than web but it’s growing adding new features constantly. Definitely worth it.

Real easy to use

Great app which is easy and intuitive to set up and doesn’t take long to learn



Is SmartSuite App Safe? 🙏

SmartSuite App is very safe to use. JustUseApp Safety Score for SmartSuite App is 64.1/100.
This assessment is based on our NLP analysis of 62 user reviews. Combined with the app store average rating of 4.1/5.


Is SmartSuite App Legit? 💯

SmartSuite App looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for SmartSuite App is 64.1/100 .
This conclusion is based on analysis of 62 user reviews.




How was your experience with SmartSuite App? Post a Review




Features

A Work Management platform that’s part spreadsheet, database, next-gen document solution, project management system, and productivity tool – SmartSuite wraps all of these capabilities in a friendly visual interface that takes minutes to learn.

Built for businesses of all sizes in any industry to organize and track everything they do, SmartSuite lets you create tasks, handle your projects, and run any business process - in one place.

SmartSuite’s iOS app puts all this power and access to information in the palm of your hand to ensure you can work however - and wherever - you want.

The result is higher quality, consistent, and centralized work processes that make sharing and understanding data easy.

Access information, update your project’s status, or even create entirely new Solutions right from your phone or tablet.

  Contact Support
Developer:
SmartSuite Holdings, LLC