Lacks the snappiness of an app like Monday.com. For example, in Monday if I want to change a status, date, or almost any cell in any column, I simply select the item I need to change and a custom modal appears. I change the status, the modal closes, and I’m done. The interaction is super quick.
In contrast, when I want to change a status in SmartSuite, I need to open the entire record, scroll to the status field, select the status, change it, and then finally save the record. If I presented this workflow to my guys in the field, who typically need brief and quick interactions with a management tool, I’d have a mutiny on my hands.
Also, and this one is purely subjective, the way SmartSuite displays tables, with the title remaining stationary while other fields scroll horizontally, creates a parallax effect that makes me cross eyed.