How to Contact Rotolo s Customer Service/Support
Listed below are our top recommendations on how to get in contact with Rotolo's. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Rotolo's. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Incentivio, Inc.
100% Contact Match
Developer: Incentivio Inc.
E-Mail: [email protected]
Website: Visit Rotolo s Website
58.33% Contact Match
Developer: HungerRush, LLC
E-Mail: [email protected]
Website: Visit HungerRush, LLC Website
Reported Issues: 3 Comments
By Onkonkonken
What’s the point of a rewards program you can’t use?
I actually work at rotolos and I constantly have problems with this app. The rewards and promotions need to be fixed. They are so glitchy. I had hundreds orders today messed up because of this app (pi day). Rewards or discounts aren’t applied to the cart. If you redeem on one page, but not at checkout, the offer disappears and there is no way to apply the offer again. It’s just so finicky. I can’t redeem offers like I should be able to. Also, half of the time, the QR codes don’t work and they show no offer available in Toast, even though I’m literally looking at the coupon. Then once you click off of the coupon redemption screen, it’s gone forever whether it was successfully applied or not.
By Red Yoshii
Rewards at checkout does not work
I downloaded the app because their website mentioned being able to use rewards. Two awards were available for my account. The website states, “In App: To redeem rewards, go to checkout and click “Apply Rewards”. Select the offer you would like to use and it will be applied to the order.” Well, “Apply Rewards” was not an option at checkout. It simply had me select payment and “Pay Now.” I noticed the Promo Code option allowed scanning QR codes, so I redeemed one of the rewards to obtain the code, but when I tried scanning it as a Promo, it didn’t work. Also, when you add items to your shopping cart, it briefly flashes a description of what you selected with the option to “Continue Shopping.” What’s the point of this, if the message doesn’t even stay on the screen long enough to read properly, much less to actually click the link to “Continue Shopping”?
By Onkonkonken
What’s the point of a rewards program you can’t use?
I actually work at rotolos and I constantly have problems with this app. The rewards and promotions need to be fixed. They are so glitchy. I had hundreds orders today messed up because of this app (pi day). Rewards or discounts aren’t applied to the cart. If you redeem on one page, but not at checkout, the offer disappears and there is no way to apply the offer again. It’s just so finicky. I can’t redeem offers like I should be able to. Also, half of the time, the QR codes don’t work and they show no offer available in Toast, even though I’m literally looking at the coupon. Then once you click off of the coupon redemption screen, it’s gone forever whether it was successfully applied or not.
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